Southwest executives will be hoping that these improved financials take some of the heat off a company that has faced intense scrutiny in recent months.
The DOT said it was considering a new slate of protections that would ensure travelers receive compensation, rebooked flights and reimbursements for accommodations during flight disruptions.
Southwest had a rough going over the past few months, but CEO Bob Jordan says he has a plan. The Southwest experience may not look too different from other airlines.
As the business travel landscape evolves, travel managers face growing pressures to deliver seamless experiences and efficient solutions for their teams. Southwest’s focus on digital tools, personalized service, and hospitality-driven innovations aims to simplify travel management and support a smoother, more flexible journey for business travelers.
Gangwal’s appointment marks the end of a tense battle with activist investor Elliott, which had long been pushing for significant leadership changes at Southwest.
After the Justice Department said it would launch an inquiry into the state of airline competition, the airline and travel industries criticized the move as politically motivated.
Southwest’s third-quarter earnings beat Wall Street estimates, a bright spot for the carrier that has been fending off an activist investor for months.