Airlines prefer to keep the compensation rules murky. It helps them wheel and deal at the departure gate when necessary.
Give the acrimonious relations between Southwest and its unions, an executive probably had to go. Randy Babbitt is 70 year old and led labor relations, so his departure makes sense.
Southwest and JetBlue might have the cheapest redemptions, but savvy frequent flyers generally still find more value in programs offered by American, Delta, and United.
It makes sense that Southwest is finally realizing what other airlines have known for years — partnering with international airlines makes good business sense.
This letter should get Sens. Markey and Blumenthal some attention. But beyond that, it is not likely to have much of an influence on the nation's airlines.
Southwest has made money for more than 40 years. But that consistency does not satisfy many Wall Street analysts, who keep pushing the airline to increase profits.
A good operational meltdown like Delta's should make travelers nostalgic for the good old days, when carriers regularly cooperated to help each other's passengers.
Passengers might be cursing Southwest and Delta now, but they'll be back. As four airlines own the vast majority of U.S. market share, travelers have few alternatives.
Southwest did have some trouble recovering from last month's router failure. But is that reason to fire the CEO?
Southwest has rarely followed the U.S. airline pack, and historically its actions have generated high returns for investors. But could this time be different?