Articles tagged “southwest airlines”

News Blog

Southwest CEO Robert Jordan to Become the Airline’s President, Too

In a securities filing on Thursday, Southwest Airlines said Bob Jordan would succeed to the position of President of the company on January 1, 2023, while also retaining the role of CEO he has had since earlier this year. Jordan, a 34-year-old veteran of the company, will step into a role being vacated by Michael…

Sean O'Neill | 1 week ago

News Blog

U.S. Unveils New Airline Customer Service Portal

Air travelers in the U.S. now have a one-stop shop when it comes to knowing what airlines will provide them with in the event of a lengthy flight delay or cancellation. The new Airline Customer Service Dashboard by the Department of Transportation is designed to "ensure the traveling public has easy access" to airline commitments…

Edward Russell | 1 month ago

Media and PR

Choice Hotels Played Coy in TV Advertising Before Surging Past All Travel Companies

Watch out for the quiet ones. Choice didn't run any U.S. national TV ads in 2021 and Virgin Voyages was absent during the first seven months of last year. Yet both brands surged to leadership positions in 2022.

Dennis Schaal | 2 months ago
Choice Hotels Played Coy in TV Advertising Before Surging Past All Travel Companies

Business Travel

Concur Rebuilds Booking Tool From Scratch for Younger Business Travelers

The ubiquitous company booking tool is getting its first overhaul in 15 years, to let the next generation of business travelers book more of what they want. That’s the good news. The bad news is it’s going to take a while.

Matthew Parsons | 2 months ago
Concur Rebuilds Booking Tool From Scratch for Younger Business Travelers

Business Travel

Southwest Joins Airlines Looking to Provide More Travel Management Tools

A trio of airlines have overhauled their corporate platforms in the past seven days. The focus is on self-service, and managing perks as well as discounts, which could help them gain more direct business from smaller companies that are spearheading the recovery.

Matthew Parsons | 2 months ago
Southwest Joins Airlines Looking to Provide More Travel Management Tools

Airline Weekly

Southwest’s Secret Weapon

Southwest Airlines had a secret weapon in the second quarter: Its fuel hedges. That helped propel it to an impressive 17 percent operating margin.

2 months ago
Southwest’s Secret Weapon

Airline Weekly

Airlines That Hedged on Fuel Prices Emerged Winners in Second Quarter

The June quarter was highlighted by a surge in air travel and marred by high oil prices, but some airlines had a secret weapon.

2 months ago
Airlines That Hedged on Fuel Prices Emerged Winners in Second Quarter

Hotels

Yotel Expands From Pod Hotels

Today’s edition of Skift’s daily podcast looks at Yotel’s expansion from airports to city centers, Southwest’s business travel-friendly move, and a day in the life of a travel agent.

Rashaad Jorden | 2 months ago
Yotel Expands From Pod Hotels

Airlines

Southwest Removes Flight Credit Expiration Dates to Boost Business Travel Recovery

A surprise move from the airline, and costly too, with a "one-time hit" of up to $300 million already set to impact its third quarter results. But it's a clever strategy to win more corporate business, as companies won't fret so much about rushing to use up their vouchers in the future.

Matthew Parsons | 2 months ago
Southwest Removes Flight Credit Expiration Dates to Boost Business Travel Recovery

Airlines

Southwest Needs a Strong Business Travel Return After June’s Leisure Peak

For most U.S. airlines, June was the best revenue month in a very long time. But don't mistake that for a sustained recovery. The situation is dicey. It's not clear whether this recovery can continue for the final three months of the year.

Brian Sumers | 2 months ago
Southwest Needs a Strong Business Travel Return After June’s Leisure Peak