ToursByLocals Appoints Lisa Chen as New CEO

ToursByLocals has appointed Lisa Chen as its new CEO. The leadership change comes as co-founder and former CEO Paul Melhus steps into the role of Executive Chairman of the Board.

Chen initially joined the company in February 2023 as president and brings extensive experience from her previous executive roles at Expedia and Disney.

With 135 core employees, over and above the guides who list on the platform from across 190 countries, the Canadian-based ToursByLocals hit its 2 million customers milestone in May 2023.

Tritium Partners, investors in the company's $33 million Series A raise just before the pandemic, said it was confident in Chen's experience to head up the business as a two-sided marketplace.