2020 Archives

On the eve of a new year, albeit with vaccines on the distant horizon for most of the world, Covid's curve is nowhere near flattened around the globe. What lies ahead for the industry is clear: pushing for tourism's restart while curbing flare-ups and stop-and-start scenarios.

The Singapore government is at it again — but as previous travel corridors have shown, it's risky business.

Hygiene theater. Pivot. Revenge travel, and many more. It looks like it's going to take a lot more than a pandemic to end the travel industry's love of pithy, jargony buzzwords and phrases.

Friends again, with trading and security topping the new Brexit accord. But travel businesses with a European presence will be examining the fine print as questions remain over borders.

After a year that challenged the hospitality industry like never before, it’s time to take stock. In this interview with Medallia’s Geoff Ryskamp, we explore what the sector can learn from 2020, and what the future might hold for guest experience.

A new study highlights Barcelona's recent growth as a hub for travel startups. A rich tourism history, a sun-dappled location, and a favorable cost-of-living. The pitch is certainly attractive.

Leisure travelers proved there was pent-up vacation demand once travel restrictions lifted. Hotel owners need the corporate travel and events sector to follow suit in 2021.

Stay deep or go wide? Online travel companies from Expedia to Airbnb and Booking.com are grappling with these issues. Focusing on core products can clearly be a winning formula, but when you are a public company, pressure to generate growth from new areas is a constant conundrum.

Striking a balance between the need for tourist dollars and protecting fragile ecosystems and sacred sites is a growing challenge, particularly in the American West. The pandemic has driven people to the great outdoors. Catch up with some innovative ideas here that are addressing these concerns.

The debate about how video conferencing will replace business meetings is too obvious. Next year we should be talking about money.