2020 › September

Contactless tech is buzzy as a form of pandemic harm reduction. But hotel companies will only front money for digital tools if the tech will steeply slice their costs long-term.

Singapore has long been known for operational excellence and top-down management style culture. But the green shoots of creativity are emerging, and with the right cultural and social factors, it can grow into a sizable export for the city state.

In this video conversation from Skift Global Forum, we hear from Suzan Kereere, Global Head of Merchant Sales and Acquiring, Visa and Carolyn Kremins, President at Skift, about why small businesses are essential to the travel industry.

From Brisbane to Nebraska, Corporate Travel Management's second takeover this year comes at a symbolic six months into the crisis. Are the floodgates now open to industry consolidation?

Strong communication and decision-making power at the local level are key to making heightened hotel cleaning measures succeed in an ever-changing pandemic information environment.

In this video conversation from Skift Global Forum, we hear from Dan Holowack, Co-Founder and CEO of CrowdRiff, about how destination marketing organizations can be more agile in constructing relevant, real-time campaigns that benefit local communities.

Focusing on alternative accommodations is a smart move because in uncertain times, who doesn't want options?

In this conversation from the 2020 Skift Global Forum, we speak with Choice Hotels and Amazon Web Services about the state of digital transformation in the travel and hospitality sector.

In this conversation from Skift Global Forum, we hear from Medallia Zingle and MGM about how contactless technology is helping hotels recover from Covid-19 while simultaneously simplifying the travel journey and reinforcing the value of human-powered hospitality. 

Forced by the pandemic, the travel industry is at an inflection point. After a decade-long bender of growth, it's facing multiple crises and an uncertain future. Can the organization that's tasked with representing the global commercial travel industry adapt to the new challenge?