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According to the massive hotel group, the number of records affected by the breach is probably closer to 383 million, rather than the originally thumbnailed 500 million. Furthermore, many of those records are from the same guests, so it’s likely that the number of affected travelers is significantly lower.
Additionally, Marriott revealed that it likely exposed some 20 million encrypted and 5 million unencrypted passport numbers as well as over 8 million payment cards — though only 2,000 of those numbers were unencrypted.
These new numbers don’t affect the fact that this was still the largest data breach that the travel industry has ever seen — and that there’s still a long way to go until the ship is righted. Through much of the year, former members of Starwood Preferred Guest and current members of Marriott Rewards will be dealing with the fallout of this breach. Now, it’s just 25 percent fewer members.
— Grant Martin, Business of Loyalty Editor
Skift Stories and More Expert Insight
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Marriott Says 5 Million Unencrypted Passport Numbers Part of Breach: Following the news of the massive, four-year data security breach on November 30, Marriott International provided new updates Friday that show that the breach, while far-reaching, was not as impactful as the hotel chain originally reported.
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Skift Business of Loyalty Editor Grant Martin [firstname.lastname@example.org] curates the Skift Business of Loyalty newsletter. Skift emails the newsletter every Monday.