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The airline’s new flavor of European basic economy will be slightly different than its American cousin. Like all main cabin customers, passengers in international basic economy will be allowed one free overhead carry-on. Service across both cabins will also be the same.
Core to the basic economy playbook, passengers won’t be allowed to select seats, nor will upgrades work from the fares.
While most in the industry saw this coming (Delta currently has plans while United has so far concentrated on domestic routes), passengers are still disappointed. “Basic Economy fares for Trans-Atlantic flights are a huge devaluation for frequent flyers and will slaughter the customer experience,” tweeted Andy Luten, who travels over 100,000 miles each year on the carrier and has Executive Platinum elite status. “I’m embarrassed to call myself an EXP today.”
Skift had full details on the new service last week.
— Grant Martin
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