2016 Archives

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For the past five years, Mark Schwab has tried to manage a complex alliance of nearly 30 airlines. Given the number of differing opinions involved, Schwab has had one of the more difficult jobs in the airline industry.

Tune in to hear how Paul English is rethinking the tools that travel agents use.

Delta and Starwood's crossover program got even better last week for hotel elites with no airline status. Low-tier Delta elites however, may now face more competition for their premium seats.

These are the digital trends we were talking about this week.

These are the tourism trends we were talking about this week.

These are the aviation trends we were talking about this week.

These are the hospitality trends we were talking about this week.

Suddenly, Havana is popping up all over Caribbean itineraries for next year. We expect to see still more cruise lines announce plans for the city — and, eventually, other sites in Cuba.

This is an oops moment. No matter whose fault it is, Southwest should have not launched new service to Mexico without receiving final regulatory approval.