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Earlier this month, Delta made a bold move by opening up its Studio in-flight entertainment product to all passengers for free — whether through seatback screens or streaming WiFi. Now, curiously, United has done the same. Though the latter carrier doesn’t have as many seatback entertainment-equipped aircraft, streaming video will still be available over Wi-Fi, and the content library offered will not be insignificant.
Why the coordinated and sudden move to free entertainment? Partially because it’s a tangible perk that the airlines can release to customers without adding too much cost — and partially because carriers are so rich that they can afford to give it away.
The era of airline fees is still far from over, mind you — in fact if anything it’s getting worse with new products like basic economy fares. But if the traveling public demands cake, then the airlines will deliver as long as said cake isn’t too pricey.
Social Quote of the Day
I’m just so *tired*’of this. #PrayersForOrlando
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