2015 Archives

Why Spirit Air CEO Respects Delta’s Aggressive Basic Economy Strategy

Spirit's Baldanza has a lot of respect for Delta's management, and Baldanza and the Spirit model are widely respected within the airline industry. With legacy carriers getting much more aggressive about matching Spirit's fares, the ultra low-cost carrier is definitely feeling it but Baldanza insists that Spirit can take a punch.

Travel Agents Respond to Lola, the New Agent-Friendly Booking App

Every smart travel agency and consortium has plans to better integrate one-on-one service with mobile technology. But maybe English, with his established tech savvy, can finally crack the perfect formula for bringing agents into the digital age. The hard part will be acquiring customers, especially when using a mobile app as the sole method of client interaction.