2015 Archives

E-mail marketers are steering the industry's course toward more reliable conversions, more of the time.

Can cool high-tech offices in a hip Manhattan 'hood help attract the best design and digital visionaries? That's a rhetorical question.

Delta's CEO chose to hide behind 9/11 and all the paranoia around the word "Arab" than make a compelling argument or prove his case.

Starwood is a leader in the lifestyle sector, but its international footprint and select-service room volume falls short of its competitors' at a time when the entire industry is looking forward to greater growth and profits.

Driven by today’s intense social media activity around unique food experiences, destinations are developing local food-themed travel products and promotions to evolve their brand story.

Given that Hästens beds usually require a mortgage, we're inclined to believe this extra touch will contribute to a first-class nap on SAS Plus. The cabins are modern and loaded with passenger experience enhancements which should make flying on Erik Viking a treat, for the back of the plane too.

Dixon is taking an active role in convincing federal officials of tourism's economic importance -- an important step that's needed to keep New York on the top in terms of international arrivals, and improve the experience of anyone arriving in the U.S. from abroad.

Loyalty is no longer about outsmarting the system to earn points. It's about spending money, first and foremost.

HomeAway just celebrated its 10th anniversary. Now there is a big question as to whether it will still be an independent company by the time the 11th anniversary rolls around. The company would be expensive to buy, but the betting here is that someone will acquire it, sooner rather than later.

There's an argument to be had here about state aid for airlines, but this isn't it. You know you're losing the debate when you try to link your opponent to 9/11.