What to Know Now
Today’s Skift Business Traveler comes from a delayed United flight bound for Houston, the sad result of a brief computer outage on Wednesday morning. Though operations at United were back to normal by late morning, delays trickled down through the system like a virus, resulting in hundreds of delays system wide.
With or without computer glitches, operations in the airline industry are always a headache — and yet each of the major legacies still has hurdles ahead. Via Johnny Jet, American and US Airways are starting to integrate their reservation systems this month, a process so tumultuous that United is still licking its wounds from the Continental merger. Delta, for its part, can’t be more proud of its barely competitive phone system and United, well, had yesterday.
Suffice it to say that for all of our technical improvements in the industry there are still days where I wish for an analog way of life.
Social Quote of the Day
.@united did you guys try turning your planes off and on again?
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Google Expands Its Waze Maps to Carpooling Tool in Tel Aviv: Google Inc. wants to simplify the process of carpooling with a new application for its Waze traffic service. Read more at Skift
More Content, More Games, and More Advertising Coming to In-Flight Entertainment: Following a growing trend to improve the variety of in-flight entertainment offerings available in-flight, Global Eagle Entertainment (GEE) is expanding its portfolio of services adding content, games, and opportunities for creative advertising platforms. Read more at Skift
Why Big Hotel Brands Need to Act More Like Airbnb: The big hotel brands can do a lot more to elevate the whole “local” trend by recommending apps and web-based platforms that guide guests to local neighborhoods, just like Airbnb hosts do. Read more at Skift
Stronger Dollar Gives U.S. Business Travelers More Foreign Travel Opportunities: As U.S. domestic business travel continues its ascent towards pre-recession levels, the forecast for international outbound business travel reflects even stronger growth. Read more at Skift
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Can be sent to gm[at]skift[dot]com or to @grantkmartin