2014 Archives

Hardly a surprise that Sparks, who was brought in to resurrect the brand, would depart after it has basically given up.

By integrating blog content and social media seamlessly into the hotel website, and using longer webpages versus multiple pages, Thompson Hotels is boosting user engagement, time-on-site and -- it hopes -- conversion rates.

Everything about an all-business class, trans-Atlantic airline screams 2004, with the exception of the crow-funding bit. That, frankly, doesn't make us any more optimistic.

Right now we're seeing a lot of travel startups that are trying to recreate or tweak the visionary ideas that are actually driving change in the travel industry. We'd like to see more innovation, less imitation.

Another day, another Tripadvisor acquisition of a failed startup. At some point, hopefully these add up, but doesn't seem so far.

The cruise lines have realized that allowing its customers to communicate while traveling is good marketing and good business.

Lawsuits didn't kill hotel rate parity. Instead, it is Big Data, analytics, advertsiing retargeting and personalization that are making enforcement of rate-parity provisions almost untenable.

The push for more high-tech, design-conscious convention centers is becoming a competitive advantage for cities going after high-tech, design-conscious delegations.