2014 Archives

The majority of U.S. hotel bookers aren't booking on mobile, and don't book the day of their stay -- although things are trending in that direction. Travel marketers need to cater to the trend, but can't overlook the variety of consumer behaviors and devices in play.

Uber will first introduce ride-sharing services in cities where its losing customers due to too-high fares or regulations. Its further expansion will likely depend on how consumer pickup in the early markets.

Talking to users should be easy for travel media brands, but a few have managed to dominate the conversation (like LP and Travel Channel) while others surprise despite their size (like Fathom).

With the advent of satellite-based Wi-Fi, the competitive landscape for in-flight Wi-Fi is heating up. Still, Gogo's extensive control of domestic Wi-Fi and airline fleets is a legitimate cause of competition concern.

Is the rise of Gulf carriers like an Internet bubble that will burst and reshape the trajectory of alliances, codeshares and aircraft purchasing economics? Ryanair's O'Leary is suggesting it may be, or at least that's his hope.

Marriott sees huge white space in the European market for Moxy Hotels with room rates averaging under $100 and a focus on dynamic lobbies with multiple energy zones.

Not sure going to Disney the day after you win a championship is the best prize, but alongside "Virginia is for Lovers" and "I Love New York," the campaign is one of the most successful in the history of tourism.

The organization has found a way to engage visitors and locals in a way that should be a blueprint for other destinations looking for a two-way conversations with their biggest fans.