The biggest downside of the new, friendlier TripAdvisor has been the demise of their 'worst' lists.
What was once described as the world’s dirtiest hotel is now up for sale in New York.
Reports of cockroaches, bedbugs, strange smells and even a murder in 1999, helped see the Carter Hotel granted TripAdvisor’s “Dirtiest Hotel” award on three separate occasions.
But building violations placed on the 615-room property are “being addressed”, Ikea furniture has been shipped in and a new management team, who arrived a year ago following the death of the owner, have now put the hotel up for sale.
The Carter’s biggest draw is its location, at 250 West 43rd Street, close to Times Square in the heart of New York’s theatreland. After a bit of work, the New York Times has reported that the hotel had recently been showing occupancy rates of 74 per cent and had climbed to a respectful 73.6 per cent in TripAdvisor’s satisfaction ratings.
The Carter was named the “dirtiest hotel” in 2006, 2008 and 2009 but TripAdvisor no longer runs the awards.
In 1999, according to the Wall Street Journal, a clerk killed a co-worker near the front desk and another body was found under a bed a few years later.
John J. Cruz of GF Management told the New York Times that fire extinguishers had not been recharged since the 1970s, exit signs were not illuminated, elevators in the 24-story building broke down repeatedly and were overdue for maintenance and inspection. Discarded hospital linens were used on guests’ beds, he told the newspaper, and the housekeeping staff cleaned rooms on every third day.
“We offer value and a clean room,” Mr Cruz said. “We don’t have expensive tiled floors, chandeliers and snooty bellmen.” He added that pest controllers do a weekly sweep of the property.
The Carter is currently ranked number 361 out of 446 hotels in New York, with an average review rating of 2 and a half out of five. Reviews posted in the last couple of days praised the hotel’s “perfect location” and “great value”.
The hotel is reportedly on the market for around £101million.
Subscribe to Skift Pro
Subscribe to Skift Pro to get unlimited access to stories like these ($30/month)Subscribe Now
Photo Credit: Exterior of the Carter Hotel in New York City. Elvert Barnes / Flickr
U.S. Eases Travel Restrictions for Fully Vaccinated Global Travelers and 9 Other Top Travel Stories
In Skift's top stories this week, the U.S. announces it's reopening to fully vaccinated overseas air travelers, Expedia Group consolidates its three three loyalty programs, and Airbnb CEO Brian Chesky envisions remote work enabling employees to live in less-expensive areas.
Rashaad Jorden | 2 days ago
Tripadvisor CEO Defends Subscription Service Changes That Rattled Investors
Tripadvisor CEO Stephen Kaufer acknowledged that hotels objected to the discounted rates being advertised on the Plus program, but said the change to a points-based wallet will be a hit with consumers. Wall Street wasn't too sure, wiping out $374 million in the day after the news broke.
Madhu Unnikrishnan | 4 days ago