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Tour Operators

Our articles cover a wide range of topics related to multi-day tour operators as well as day trips from tours and activities companies. The archive offers insights into industry trends, including changes in consumer preferences and new technologies impacting the tour operator business. We also cover industry news, such as mergers and acquisitions, regulatory changes, and market analysis. Browse our collection to gain new insights and inspiration for your tour operator business.

Business Travel

Managing a Wolf Sanctuary Means Animals — Not Visitors — Are the Boss

Tourists are welcome to visit Wolf Haven International in Washington state, but the needs of the sanctuary's residents — which include two species of wolves, wolf-dogs, and coyotes — are always prioritized. The sanctuary's co-manager Pamela Maciel Cabañas is devoted to making sure that happens.

Managing a Wolf Sanctuary Means Animals — Not Visitors — Are the Boss

Business Travel

UK’s Wild Frontiers Buys U.S. Adventure Operator Myths & Mountains as Asia Demand Rises

In the post-experiences world, one sector that will keep thriving is niche adventure tour operators that really know what they are talking about. They take clients backstage to explore exotic places and leave little footprint — but deposit lots of dollars in local communities.

Business Travel

Fosun Swoops on Thomas Cook Brand Names

Given Fosun's desire to help keep Thomas Cook afloat, the news shouldn't come as a surprise, especially since the Chinese company's Foliday ecosystem features the storied brand name.

Fosun Swoops on Thomas Cook Brand Names

Business Travel

Thomas Cook’s Nordic Business Gets New Owners

Even though Thomas Cook Group is no longer around, parts of the company live on. The Nordic business was pretty profitable, crucially has strong local brands, and isn't weighed down by an extensive store network. It's easy to see how it can be a success in the future.

Thomas Cook’s Nordic Business Gets New Owners

Business Travel

Airbnb Invests in Tiqets for Experiences That Are Not, Well, Unique

Airbnb may never become a clone of its online travel agency competitors, but it will eventually go more mainstream to attract a wider range of travelers and locals, as the Tiqets investment suggests.

Airbnb Invests in Tiqets for Experiences That Are Not, Well, Unique

Business Travel

Former Thomas Cook CEOs Take Low Road Blaming Each Other for Past Mistakes

It was the appearance everyone was waiting for. The two former Thomas Cook CEOs had very, very different ideas about how to run a travel company. The problem is that the business is no longer around, meaning they are both somewhat tarnished by failure.

Former Thomas Cook CEOs Take Low Road Blaming Each Other for Past Mistakes

Business Travel

5 Takeaways From the UK’s Thomas Cook Inquiry

Inquiries like these are often pretty brutal on company executives. Former CEO Peter Fankhauser shoulders a lot of responsibility for what went down at Thomas Cook, but he's not the only one at fault. The actions of his predecessors, as well as the UK government itself, are likely to also come under scrutiny.

5 Takeaways From the UK’s Thomas Cook Inquiry

Business Travel

Airbnb to Shuffle the Leadership of Experiences Business at Critical Juncture

Is everything on target in the evolution of Airbnb's Experiences business? It's clearly not profitable yet after three years, and the leadership change at the top signals problems. That doesn't mean it's fatally flawed although this isn't precisely the portrait you want to paint on the cusp of Airbnb going public next year.

Airbnb to Shuffle the Leadership of Experiences Business at Critical Juncture

Business Travel

What Is the Future of Packaged Vacations After Thomas Cook’s Collapse?

Package holidays are changing and under pressure, but in markets such as the UK, Germany, China, and Canada, these offline options still have their place. Failure to adapt was a contributing factor in Thomas Cook's demise, but there were a whole bunch of other things going on as well.

What Is the Future of Packaged Vacations After Thomas Cook’s Collapse?

Business Travel

Debt, Egos and Bad Decisions: How Thomas Cook Failed to Adapt to a New Era of Travel

Thomas Cook's collapse was a disaster played out in slow motion. An ill-fated acquisition spree, a bloated retail footprint, and a commoditized product left it unable to deal with changes in consumer behavior and economic shocks.

Debt, Egos and Bad Decisions: How Thomas Cook Failed to Adapt to a New Era of Travel