Articles tagged “user experience”

Online Travel

Google Maps to Debut Predictive Views of Attractions for Upcoming Visits

When it comes to running mainstream tours to popular attractions, booking sites can't hope to compete with the online user experience that Google provides. Off-the-beaten track activities, though, may be more fruitful.

Google Maps to Debut Predictive Views of Attractions for Upcoming Visits

Online Travel

Ranking Southeast Asia’s Online Travel Agencies: New Skift Research

The online travel market in Southeast Asia is a promising market, a rapidly growing region with a digitally engaged and highly aspirational middle class that is currently underserved. The industry dynamics are ever-evolving with OTAs endeavoring to do things differently in order to maintain and grow their slice of the market.

Ranking Southeast Asia’s Online Travel Agencies: New Skift Research

Online Travel

Understanding Southeast Asia’s Hyper-Competitive Online Travel Market: New Skift Research

The Southeast Asian online travel market is a crowded space. The industry players strive to strike a fine balance between creating the appropriate inventory mix, appealing prices and an easy-to-use interface with plenty of local offerings to distinguish themselves.

Understanding Southeast Asia’s Hyper-Competitive Online Travel Market: New Skift Research

Online Travel

Trivago Could Kill Controversial Ad Feature That Caused Its Fortunes to Plummet

Trivago is trying to make peace with its largest advertisers, especially the biggest, Booking Holdings. These peace overtures seem to be working for now, but metasearch and advertising can be very fickle things.

Trivago Could Kill Controversial Ad Feature That Caused Its Fortunes to Plummet

Meetings

Cvent Makes Progress on Improving User Experience

The company has developed in a fractured and decentralized way. Going back in time to change the underlying foundation will not be easy, especially if Cvent keeps acquiring new businesses.

Cvent Makes Progress on Improving User Experience

Online Travel

Google Is One Step Closer to Its User-Centric Vision of Travel Booking

Google is making it easier for travel shoppers to find and use its flight or hotel search through some design changes rolling out in the coming weeks. Watch out, Kayak and Skyscanner. Airlines and hotels will have to pay attention, too.

Google Is One Step Closer to Its User-Centric Vision of Travel Booking

Online Travel

Travel Megatrends 2018: Back-End Travel Tech Gets a Design Renaissance

The travel industry urgently needs operational software that normal people find intuitive, flexible, and powerful. Otherwise it will lose efficient early-career workers to other sectors that have superior tools.

Travel Megatrends 2018: Back-End Travel Tech Gets a Design Renaissance

Cruises

Royal Caribbean Is Rolling Out New Tech to Make Cruising Easier

The cruise line tech race is heating up, and that means travelers should prepare for some changes. While ideas such as virtual reality dining are fun, more fundamental innovations including facial recognition, easier activity reservations, and drink delivery should have a greater impact on the cruise experience.

Royal Caribbean Is Rolling Out New Tech to Make Cruising Easier

Online Travel

Expedia Tries to Read Traveler Minds by Wiring Up Volunteers

Last summer, Expedia opened a user-experience lab in London, similar to the one at its headquarters in Bellevue, Washington. While a reporter researches a trip, a computer tracks their eye movement and electromyography sensors track their facial reactions.

Expedia Tries to Read Traveler Minds by Wiring Up Volunteers

Online Travel

TripAdvisor Instant Booking: Testing, Learning and Confusing

Operators of online travel websites, if they know what they are doing, never finish testing and learning, and always consider their products works in progress. TripAdvisor officials are obviously in no hurry to settle Instant Booking into a consistent user interface that won't confuse the hell out of consumers because they want to perfect it first. Public company or not, they are in no rush despite investor impatience.

TripAdvisor Instant Booking: Testing, Learning and Confusing