Articles tagged “uber”

The Avis Budget CFO said its core business and Zipcar haven't felt a major impact from ride-hailing apps such as Uber and Lyft. When the punch eventually comes it could be Zipcar that takes the body blow.

Uber's attack on the taxi establishment in New York does remove people from the industry that currently serve no role other than charging drivers for the right to drive. And that's a good thing. But there needs to be rules in place to keep Uber from becoming just as bad an influence.

As sharing economy services provide stronger data tools to corporate agencies, the role of Uber and Airbnb will expand in corporate travel policies.

Although some labor rules could use some updating, this is a big win for employees who serve at the mercy and the whims of on-demand economy companies.

The on-demand economy is on the rise, but what does on-demand mean, exactly? In this report, a look at the nature of a technology-driven sea change in consumer behavior and the business models emerging to meet it in the travel industry.

This is what happens when you let conversion marketers run amok with customer experience. They made it a science, but forgot being human.

The rise of the sharing economy is a trend in business travel that won't get put easily back in the bottle, although it isn't for everyone. On the other hand, it is possible that Lufthansa's battle with the business travel community could get recorked and disposed with.

Collaborating with non-travel brands is a smart way for travel brands to capture a new audience that may not necessarily be current flyers, guests or visitors.

For first time Uber is now more popular among business travelers than taxis as a percent of all rides, a seminal moment if there ever was one for the business traveler transport economy.

Giving travelers a peek at what happens behind the scenes by sharing their staff's personal take is one way to build brand affinity.