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Articles tagged “travel booking”

Tour Operators

The Tours and Activities Sector Doesn’t Want Its Own Apple Plug Problem

Standardization of outdated tours and activities systems by a non-profit group called OCTO sees a teething-problem approach to modernization. It leaves little incentive for more established operators to get involved. How long will this attempt to customize the sector take to reach an innovation tipping point?

The Tours and Activities Sector Doesn’t Want Its Own Apple Plug Problem
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Hotels

Q&A: Why You Should Put Payments at the Heart of Your Hospitality Tech Stack

Implementing the jumble of tools and services needed to raise the bar on the guest experience can feel like untangling spaghetti. A unified platform centered on payments can not only streamline hospitality technology, it can also power data-driven insights that save time, improve operations, reinforce loyalty, and boost revenue.

Q&A: Why You Should Put Payments at the Heart of Your Hospitality Tech Stack

News Blog

Google Adds Last-Minute Rentals Platform Whimstay as Latest Partner

Google has added San Francisco-based startup Whimstay as a vacation rental partner. Whimstay focuses on booking last-minute vacation rentals and the selling of distressed inventory — or providing discounts on vacation rentals that would otherwise go unoccupied at full retail rates. Google will now add Whimstay's 150,000 vacation rental properties to its travel search function.…

News Blog

Travel Tech at JetBlue, Avis, Hilton and Avianca Still Seems Archaic

There's been well-deserved excitement in travel tech circles in recent years about everything from the New Distribution Capability to chatbots and the arrival of generative AI, but the reality is that much of what passes for travel technology is still backwards these days. An elevator at the Phoenix Airport car rental center on January 10,…

News Blog

Pandemic Didn’t Change How Marketers Target Pre-Trip Planning: Tripadvisor Survey

Travelers make multiple purchases in preparation for their trip, a consideration Tripadvisor believes should be noticed by marketers. The company honed in on the purchasing intent of its audience and found that despite rising prices, plans to travel is on par with 2019 levels. Tripadvisor's latest research report, with some 5,000 respondents across six countries, indicates…

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Business Travel

New Report: The Tipping Point for Travel Loyalty in 2023

In order to meet new consumer expectations, travel loyalty programs must evolve with a new value proposition built around the booking experience, sustainability, personalization, and payment technology. iSeatz’s new report explores this “Tipping Point for Travel Loyalty in 2023” to help loyalty providers uncover new revenue opportunities.

New Report: The Tipping Point for Travel Loyalty in 2023

Tourism

TikTok Chips Away at Google’s Dominance in Travel Discovery

TikTok is chipping away at Google's travel dominance one 30-second dance at a time. Travel marketers eager to bypass search engines have an opportunity to do so with this new social media platform.

TikTok Chips Away at Google’s Dominance in Travel Discovery

Travel Booking

Big Banks Chase a Much Bigger Piece of the Travel Market

Banks such as JPMorgan Chase, Capital One, and Citi already have the customer base to appeal to travelers with attractive booking offers, cash back, and points, without having to ante up big for marketing like online travel agencies and hotels. The prospects for banks, with a history of clunky travel portals, will hinge on value proposition, user experience and execution.

Big Banks Chase a Much Bigger Piece of the Travel Market

Travel Agents

The Problem Flight Centre Is Having With Flights

The global tourism recovery is starting, but the Australian travel agency that came to be 40 years ago on airline bookings feels left out, being stuck with carriers reducing their commissions and a population still reluctant to book overseas vacations like they did in 2019.

The Problem Flight Centre Is Having With Flights
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Travel Booking

New Handbook: Unlock CX Insights to Optimize Booking Experiences

A confusing or frustrating travel reservation system can result in abandoned carts and lost sales. In a new handbook, “Travel and Tourism: Gaining Customer Insights Before You Lose the Reservation,” Acoustic reveals how eliminating friction within the reservation system is the key to building customer trust and increasing conversion rates.

New Handbook: Unlock CX Insights to Optimize Booking Experiences