Articles tagged “travel agents”

Travel agents want transparency of fees charged by airlines, but are concerned they're doing the heavy lifting required to share the details.

Business is still not close to where it was in 2019, but it's getting there — slowly.

The American Express Travel website and mobile experience won't win user experience awards. But it may have something better for cardmembers — private fares, other negotiated deals, perks and points redemption.

Fora Travel has the potential to give impetus to the evolving role of travel agents in an Instagram and TikTok era. It all sounds good in theory, but much depends on whether the agency can deliver on providing adequate training to its burgeoning ranks.

Travel advisors serve as agents of the airlines when they process flight bookings. Why should they be responsible for issuing flight refunds when they are mere go-betweens and never see the money?

Fora, a New York-based travel agency that launched last year, announced on Thursday it raised $13.5 million.

Today’s edition of Skift’s daily podcast looks at Yotel’s expansion from airports to city centers, Southwest’s business travel-friendly move, and a day in the life of a travel agent.

This summer of disruptions, delays and disorder has left travel agents frantically trying to serve their clients. Nothing tells that story quite like a typical day on the front lines for agent Dannielle Jasper.

MakeMyTrip is moving its focus from retail customers to go deep into the hinterland by tapping into small travel agents across India. In a country where online penetration is still low, will this bet pay off?