Articles tagged “travel agents”

After brutal battles between airlines and travel agencies over the last few years, IATA realizes it can't push through the changes in distribution that it seeks without some buy-in from the other side. New battles may be in the offing so enjoy the peace while she reigns.

You need to be quite the master of a narrow niche to make an airfare-focused travel agency work, and AirTreks' around-the-world specialization seems just the thing.

If you thought social travel and trip-planning were hard, just consider online cruise booking, where travel agents and the phone are still the predominant tools.

Better late than never? The closer that travel agencies get to becoming the physical manifestation of today's booking and reviews sites, the closer they get to keeping the customers they have left.

American Express, other mega travel agencies and their corporate clients aren't going to be able to put the genie back in the bottle with badges and leader boards. There is a lot of turf-protection going on here.

Hell hath no fury like a travel agent scorned, but get real: Your market is a shrinking one. You can't put online travel and the mobile revolution back into the bottle. This battle was already fought and lost a decade ago.

Rand McNally's sale of Tripology signals the failure of the mapping company's quest to transform itself into an online travel company.

The idea that Brits still use travel agents doesn't hold up against the data compiled by TripAdvisor and further confirms our view that these outdated institutions will soon be nothing more than a pile of bricks.