For a travel sector eager to automate, the basics still matter — especially continuity between bots and human travel agents. Selectour and Kleio tackle the handoff problem, and the effort could prepare advisors for the agentic future.
Andrew Jordan arrived at Travelport six months ago with a mission to reduce the frustrations travel management companies have with the software their agents use.
It seems that Turkish Airlines' push for direct bookings isn't exactly going to plan. As American Airlines already learned, travel agents aren't keen on fast change.
International tourists viewing the headlines from Los Angeles and other big U.S. cities may decide to skip the hassle and vacation elsewhere. The U.S. keeps giving tourists reasons to not visit.
Expedia Group has long been a leader in B2B travel technology, but 2025 marks a turning point as the company seeks to clarify its solutions for partners looking to streamline operations, enhance traveler experiences, and seize new opportunities in digital transformation.