Articles tagged “travel agents”

Luxury Agents Try To Combine High-Level Service with Street-Level Experiences

Luxury Agents Try To Combine High-Level Service with Street-Level Experiences

Paul Biasco, Skift

Luxury travel advisors are experts at planning a five-star vacation for their clients, but agents are more frequently being asked to add a more local element to their plans. A lot of behind-the-scenes work goes into making sure these experiences go off without a hitch.

1 min ago

Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

Travel Advisors Are Selling Concierge Services — Just Don’t Call Them Fees

Maria Lenhart, Skift

Consultant Nolan Burris is a pioneer in advocating that travel agencies charge service fees. Now that the practice has become standard, Burris says many agencies have failed to realize the revenue potential of service packages and need to overhaul their approach.

1 min ago

Committee Leadership Changes in Divided Congress Will Be Mixed Bag for Travel Industry

Committee Leadership Changes in Divided Congress Will Be Mixed Bag for Travel Industry

Dennis Schaal, Skift

The U.S. House of Representatives and Senate, controlled by opposing parties, will be at loggerheads over many issues related to both the travel industry and travelers. However, there will be plenty of wiggle room, if not on airplanes with reduced passenger legroom, then in the halls of Congress, where some legislation will undoubtedly get done.

6 days ago

Travel Advisor Innovation Report Issue One: When a Job Feels Like Rock and Roll

Travel Advisor Innovation Report Issue One: When a Job Feels Like Rock and Roll

Maria Lenhart, Skift

The survivors of skirmishes past, from commission cuts to the perceived threats of the internet, have reinvented their businesses and thrive in a new landscape where personal touch still matters.

7 days ago

Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

Tzell Travel Advisor Turned Eric Clapton and Pink Floyd Into Fans of Her Tour-Planning

Paul Biasco, Skift

As a travel advisor focusing on the entertainment industry, Amy Keeling has been practicing personalization for years, although not in the way the tech world thinks about it. Keeling has become an expert in ensuring comfort for her roster of rock bands as she learned their unique preferences over the last 25 years.

1 week ago

Independents Day: ASTA and Subsidiary Forge Closer Relationship

Independents Day: ASTA and Subsidiary Forge Closer Relationship

Maria Lenhart, Skift

The closer relationship between the American Society of Travel Advisors and its subsidiary, the renamed ASTA Small Business Network, promises greater visibility for independents with consumers. However, the real winner may be the parent organization, given the growing importance of the independent sector.

1 week ago

New Weekly Newsletter Travel Advisor Innovation Report Is Launching November 6

New Weekly Newsletter Travel Advisor Innovation Report Is Launching November 6

Dennis Schaal, Skift

Whether you are a home-based travel advisor or you work in a large office servicing high-profile accounts, the Travel Advisor Innovation Report will have you covered with the trends, news and features you'll need to stay on top of an ever-changing marketplace.

3 weeks ago

Flight Centre Stock Takes a Pounding With Fallout From TV Report Lingering

Flight Centre Stock Takes a Pounding With Fallout From TV Report Lingering

Allan Leibowitz, Skift

Flight Centre founder Scroo Turner must be wondering what it takes to keep the market happy. His company reported revenue and profit growth, but still its shares were slashed, with traders wiping more than $50 million off its value.

3 weeks ago

Travel Trade Group Fights Back

Travel Trade Group Fights Back

Patrick Whyte, Skift

Travel agents (or advisors) were supposed to go the way of the fax machine. But in the internet era, they've managed to find ways to fight back.

4 weeks ago

The Resilience of the American Vacation in Mexico

The Resilience of the American Vacation in Mexico

Sarah Enelow-Snyder, Skift

The relationship between American tourists and Mexico is nearly a century old and has weathered ups and downs. Today's drug-related violence, mounting border tension, and political rhetoric won't stop these trips, but are clearly disrupting them.

4 weeks ago

How Travel Agent Trade Group Fought Its Way Back From Near-Extinction

How Travel Agent Trade Group Fought Its Way Back From Near-Extinction

Dennis Schaal, Skift

These travel advisors have a certain swagger about them these days. Their U.S. trade association, the newly named American Society of Travel Advisors, is now back among the living, and has the challenge of keeping things moving in the right direction.

1 month ago

Skift Podcast: Travel’s Tough Truths and Inspirations

Skift Podcast: Travel’s Tough Truths and Inspirations

Hannah Sampson , Skift

Skift Founder and CEO Rafat Ali sparked some heated debate with a recent story on lessons he's learned about travel in the six years since he started the company. In this podcast, he riffs with Co-Founder Jason Clampet on uncomfortable observations as well as inspirations.

2 months ago