Meeting Planners and Travel Agents Prepare for a Reinvention Amid Hotel Commission Cuts
Robin Amster, Skift
Travel agents and meeting planners feel betrayed by Marriott’s – and now Hilton’s – move to cut commissions on group bookings. They’re grappling with ways to deal with the cuts, even as they fear more hotel companies may follow suit. It's not personal, though; it's strictly business.
2 months ago