Articles tagged “travel agents”

Business Travel

Travel Advisor Newbies Benefit From Expanding Array of Training Options

With an influx of newcomers seeking careers as travel advisors, host agencies and consortiums are responding with new professional development options. Much of it emphasizes business skills, giving a reality check to those who view a travel career as an easy endeavor with lots of perks.
Business Travel

Responsible Tourism Is Top Issue for Travel Advisors: Ensemble CEO

Ensemble Travel Group demonstrated a clear commitment at its 2019 International Conference by driving home the message that sustainability and climate change are the biggest issues facing the travel industry today. That the consortium took steps to offset the conference's own carbon footprint shows it's talking the talk.
Business Travel

Ensemble Travel Group Adds Carbon Offset Tool for Agencies

Ensemble Travel's partnership with Cool Effect enables travel advisors to help clients offset their carbon footprint by donating to sustainability projects. It's a step that other travel agency groups should take as well.
Business Travel

Greta Effect Felt on Climate Talk at Ensemble Travel Group Conference

Sustainable travel was the overriding theme at Ensemble Travel Group's 2019 International Conference, which CEO David Harris called the most important issue facing travel advisors and their clients. The importance of capturing sales data and strong alliances with travel industry organizations also emerged as top priorities.
Airlines

Why Are Airline Websites So Bad at Inspiring Travel?

There are floors full of marketing folks and techies at Expedia, Booking.com, United, and American Airlines who are measuring whether consumers click faster on the yellow button or the red banner. Can airline websites afford to be cheerleader, confidante, and payment processor simultaneously? Very doubtful.
Business Travel

Travel Advisor Group Supports Resort Fee Transparency

Congressional legislation in the United States that would bar hotels and short-term rental sources from advertising rates that don't include resort fees is getting support from the American Society of Travel Advisors. Advocating for transparency in pricing is an important cause for travel industry organizations to take on.
Business Travel

Travel Agency Group ASTA Aims to Shield Hotel Guests From Resort Fee Pain

The American Society of Travel Advisors' show of support for the Hotel Advertising Transparency Act of 2019 indicates growing distaste among agencies, as well as the general public, for resort fees, particularly when they are not disclosed up-front. Such support is a logical step for the organization, which has long advocated for pricing transparency.