Dennis Schaal, Skift
If you ordered a book and it never arrived, you'd expect a refund. Simple. But if you booked a hotel and couldn't get there because of lockdowns, you'd probably have to fight with the hotel or online travel agency for your refund — unless the government required cash back.
2 weeks ago
Dennis Schaal, Skift
In travel-related coronavirus stories this week, Skift covered potential recovery timelines, layoffs at Tripadvisor and Kayak, Aribnb's vision of an era of travel redistribution, lessons for hoteliers from 9/11 and SARS, and Hilton's partnership to enhance its cleaning protocols, among many other topics.
1 month ago
Dennis Schaal, Skift
Google has a huge travel advertising business. If Google's advertising partners had to hand out tons of refunds to consumers for coronavirus-tinged trips that never happened, shouldn't Google, with its deep pockets, share in the pain?
1 month ago
Rosie Spinks, Skift
Wuhan may be a household name now — but not for the greatest of reasons. With its "Spotlight Series" of online tours, tour company Walks wants to try and change that.
1 month ago
Carl Shepherd, Skift
It is highly risky for Airbnb to pivot to compete directly as an online travel agency, and it needs to seriously think about whether its sharing model truly extends to the activity, experience provider because in reality it doesn't.
1 month ago
Yixin Ng, Skift
A new generation of entrepreneurs is creating unique tours for visitors to Singapore. But fighting legacy tour players and online travel giants only makes the high costs of doing business harder to do business.
6 months ago
Maria Lenhart, Skift
Several years of devastating wildfires have taken a toll on California tourism but have not affected overall visitor numbers. Instead, the fires have changed the way the state markets itself and made it harder for tourism employees to live in California.
6 months ago
Maria Lenhart, Skift
A proliferation of women-only tours reflects the fact that women are a driving force behind the trend for experiential and adventure-oriented travel. The tours enable participants to interact with women from cultures far different than their own.
10 months ago
Dennis Schaal, Skift
Expedia and Ctrip are the two large online travel companies that have so far not acquired a technology partner to foster the growth of their tours and activities' businesses. GetYourGuide argues that these tech/connectivity companies should remain independent, but how long will it be before some of these smaller companies get scooped up?
10 months ago
Dennis Schaal, Skift
Big-name tour operators aren't losing sleep over Airbnb Adventures. But some are indeed paying close attention, which is prudent. Just ask European airlines, which underestimated the emergence of Ryanair and EasyJet, and would love to have a do-over.
12 months ago
Dennis Schaal, Skift
Honesty is the best policy. Even if it clashes with a nice FareHarbor bootstrapping story that seemed too good to be true.
1 year ago
Maria Lenhart, Skift
When Danielle Washington plans trips for busy black entrepreneurial women, she draws heavily on her own experiences. That means taking an inner journey as well.
2 years ago
