Skift Podcast: How Travel Companies Can Win the Hearts of Supertravelers
Hannah Sampson, Skift
Supertravelers weigh in on what travel companies get right — and wrong — when it comes to practices and customer service.
2 years ago
Hannah Sampson, Skift
Supertravelers weigh in on what travel companies get right — and wrong — when it comes to practices and customer service.
2 years ago
Colin Nagy, Skift
For 2017, it is advisable to vote with your wallet, and support the airlines, hotels, and brands that are elevating experiences and not resting on their laurels or forgetting the vital human element of service.
2 years ago
Colin Nagy, Skift
As a rule we shy away from holiday travel, but Tokyo in winter is something we can get behind.
2 years ago
Patrick Whyte, Skift
Until now what the modern day supertraveler thinks and wants has not really been understood. The Supertraveler Manifesto lifts the lid on these high maintenance, highly connected individuals.
2 years ago
Luke Bujarski, Skift
Travel is in our DNA. It's an emotional journey and story that has played out since the dawn of humankind. Getting to the root of this travel instinct can help us build better brands and lasting relationships with our customers. Luckily there's a framework for that.
2 years ago
Jason Clampet, Skift
Our storytelling ambitions at Skift are growing bigger, and this year we've leaned into these big editorial projects in a big way. The key animating function for us is understanding the big picture around travel that you otherwise won't read in other travel or mainstream media. Expect deeper reporting from us over the coming year as well.
2 years ago