Articles tagged “southwest airlines”

The route shakeout from the American and US Airways merger will continue into 2014 as airlines with new slots determine which markets to travel to next.

The list represents the companies that industry outsiders perceive as successful and kind to customers, but doesn't necessarily reflect the competitive realities within each industry.

How can marketers capitalize on new innovations in technology and shifts in traveler behavior to build more genuine customer loyalty and larger profits in the future?

This is the first step in Southwest's anticipated takeover of subsidiary AirTan's international flights and to Southwest's greater route expansion through Latin America.

Some pundits favorite sport -- speculating that Southwest will scrap Bags Fly Free -- can end right now. Southwest makes a lot of money in the form of customer retention and growth by not charging fees for first and second checked bags, as well as for changing flights, and there won't be any changes in these signature policies in 2014. So ruled CEO Gary Kelly.

Newsflash: It snows every winter in Boston and New York, and it gets cold, too, although admittedly not as frigid as its been over the weekend and early this week. Shouldn't JetBlue had a major contingency plan for this kind of situation, and been better prepared to hustle in some new pilot crews when its flight crews became over-extended?

You can't solve the world's problems on Twitter, but you can at least let them know you are listening.

The new FAA rules on pilot rest could lead to more flight delays and cancellations, but ensuring that pilots in the cockpit aren't nodding off because they are excessively tired is sensible and worth it.

With new, international destinations slated to begin in 2014, Southwest will need this fuel savings and all of the efficiencies it can find.

Extra fees are making airlines' profits healthier while keeping base fares low for consumers. They're on track to increase each year, which is becoming a good thing for the industry and flyers.