Wouter Geerts, Skift Research
Let’s place loyalty programs into a larger realm of technology that can improve and increase guest engagement and personalization. All these tools working in parallel can help achieve a truly loyal guest.
2 days ago
Seth Borko, Skift Research
We often think of international travel in terms of the destination we are visiting. But the origin country of departures can be just as important for spotting trends in the industry.
7 days ago
Haixia Wang , Skift Research
As one of the largest travel sectors, accommodations will continue to grow as travel becomes an even more integral part of consumer lifestyles. Yet it remains to be seen if the disruption from alternative accommodations will fundamentally shake up the entire sector.
1 month ago
Haixia Wang , Skift Research
As one of the largest travel sectors, accommodations will continue to grow as travel becomes an even more integral part of consumer lifestyles. Yet it remains to be seen if the disruption from alternative accommodations will fundamentally shake up the entire sector.
1 month ago
Meghan Carty, Skift Research
In its third year, Skift Research’s U.S. Affluent Traveler Survey provides necessary insight for travel industry insiders by revealing the particularities of this lucrative target market.
1 month ago
Meghan Carty, Skift Research
The spending power of U.S. affluent travelers makes them an attractive target market. In this report, we look at how their attitudes, behaviors, and values have changed over time, and how they vary based on income level, age, and whether or not they have children.
2 months ago
Wouter Geerts, Skift Research
The large majority of hotels still rely on Excel spreadsheets, trial and error, and gut feeling when setting prices. In an increasingly complicated distribution landscape, many will start looking at revenue management tech to improve performance.
2 months ago
Wouter Geerts, Skift Research
Revenue management systems play an important role in automating pricing, but hotels should not see these as a one-stop solution to all their problems. There are bigger strategic questions that need answering.
2 months ago
Seth Borko, Skift Research
Sentiment analysis is a burgeoning field that we can use to add a new dimension to the industry-wide conversation about overtourism.
2 months ago
Seth Borko, Skift Research
Overtourism is one of the biggest challenges faced by the travel industry. Quantifying it helps diagnose and fight the issue. Our new method of measuring local sentiment toward tourists can build upon and complement existing overtourism metrics.
2 months ago
Haixia Wang, Skift Research
As travel CMOs and their teams take on more responsibilities, a well-designed and articulated operations plan is crucial for delivering marketing success. Use this series of Skift Research reports to see how you stack up against other companies in your sector in key operational areas and set up strategies to optimize.
3 months ago
Meghan Carty, Skift Research
In its third year, Skift Research’s U.S. Experiential Traveler Survey shows us how the modern American traveler has changed and remained constant, revealing important information for travel industry insiders looking to appeal to this market.
3 months ago