Hotels
TripAdvisor Now Removing Old Negative Reviews After Hotels Renovate
Some hotels see TripAdvisor as an adversary, and that's especially true of those that felt the wrath of negative reviews. In recent years, TripAdvisor has worked closer with hotels, or perhaps hotels have just come to accept founder Steve Kaufer's underlying message to the industry: "Adapt or die."
Samantha Shankman, Skift | 11 years ago