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Articles tagged “paxex”

Airlines

What It Means for United That CEO Munoz Doubles as Chief Apology Officer

Under Oscar Munoz, United Airlines has a knack for getting itself in the news with viral stories. But operationally and financially, the airline is doing OK, and sophisticated investors aren't calling for him to leave. He may get more time to fix what ails United.

Brian Sumers, Skift | 6 years ago

Airlines

Delta Finds Passengers Paying for Upgrades With Their Own Money Is Big Business

You don't expect corporate travelers to dip into their own pockets on business trips. But certain travelers love to fly in premium cabins, and that's good news for Delta's revenues, which were already strong.

Brian Sumers, Skift | 6 years ago

Delta Finds Passengers Paying for Upgrades With Their Own Money Is Big Business

Airlines

United Airlines Struggles to Keep Its Polaris Promises

Did United Airlines promote its new Polaris cabin faster than was prudent? The answer is probably yes. But remember, in 2016, United was losing high-value customers to competitors. It likely wanted to make a splash by highlighting its future plans.

Brian Sumers, Skift | 7 years ago

Airlines

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

Colin Nagy, Skift | 7 years ago

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Airlines

American Airlines Seats and Services Are Finally Living Up To Its Marketing

American promised a bold vision with its ad campaigns. And it seems to be coming true.

Colin Nagy, Skift | 7 years ago

American Airlines Seats and Services Are Finally Living Up To Its Marketing

Airlines

3 Reasons Basic Business Class May Be the Next Great Idea for Flying

A stripped-down business class fare could be an easy way for airlines to monetize inventory that would be given away for free.

Colin Nagy, Skift | 7 years ago

3 Reasons Basic Business Class May Be the Next Great Idea for Flying

Airlines

American Airlines Will Shrink Legroom in Coach — Again

We'll reserve judgement until we try the seats. Maybe American has developed a special seat that makes passengers feel as if they have more legroom than they do. But that's probably unlikely. American's passengers should prepare for a squeeze.

Brian Sumers, Skift | 7 years ago

American Airlines Will Shrink Legroom in Coach — Again

Airlines

United President: It’s Too Early to Know if Any Customers Are Boycotting Airline

United says it does not yet know if business was hurt by last week's bumping drama in Chicago. It's possible that the airline lost some customers on the margins, but United will be fine long-term. If the price is right, passengers will be back.

Brian Sumers, Skift | 7 years ago

Airlines

Why Armrest Innovation Is the New Passenger Experience Battleground

With the seat pitch in economy class getting smaller, designers are being forced to innovate using minimal surface area – perhaps that’s why the humble armrest is receiving so much attention.

Stephanie Taylor, Skift | 7 years ago

Why Armrest Innovation Is the New Passenger Experience Battleground

Airlines

United Launches Long-Haul Polaris Business Class Seats

United Airlines finally launched the in-cabin portion of its Polaris experience, bringing lie-flat, aisle-access seats to all of its new widebody aircraft.

Grant Martin, Skift | 7 years ago

United Launches Long-Haul Polaris Business Class Seats