Booking sites are prominent throughout the online trip-planning process for U.K. travelers and while they're one of the most used channels for booking, airline and hotel sites become more important when travelers are ready to pull the trigger. Offline travel agents and tour operators are big, too, but not covered by this survey.
As travel consumers become blind to advertisements and ill-conceived promotions from booking sites, there is a rising need for the smart curation of hotels and travel experiences by trusted media brands. Consumers don’t need more choices, they need better ones
Orbitz Worldwide is putting itself up for sale, and the leak to Bloomberg may be a signal that the bidding hasn't been particularly robust to date.
There is definitely something to be said for hand-picked, curated airfare deals, and The Flight Deal is finding a niche. How much the site expands beyond the FlyerTalk crowd is another question.
Is this Orbitz trying to make a restaurant play like TripAdvisor and Priceline? Or trying to build loyalty via a third party? We're not sure either.
Amadeus provides the technology, which keeps the travel sector moving - from initial search to making a booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes. It is this strong commitment that we believe will enable us to continue working with our customers and partners to shape the future of travel.
Travelocity officials have long said that its brand punches above its weight with consumers, and the J.D. Power survey bears that out. Still, Travelocity's top marks are somewhat ironic because for the last few months Expedia has been providing Travelocity with customer service and technology.
The data breach at Ctrip comes as Chinese travelers are rapidly discarding the call center option for online and mobile transactions. Such compromising of customers' credit card data undermines confidence in China's online booking market.
Orbitz is tying the move to name a COO to finally having its far-flung travel brands on a common technology platform. Alignment of tech and alignment of brands, or so goes the party line. Was anyone minding the store before this?
Skyscanner got a little more diverse, selecting a woman as chairman, and importantly picked someone who might be able to assist its transition into mobile.