Articles tagged “on experience”

5 Ways to Humanize the Next Big Thing in Aviation — Super-Long Flights

5 Ways to Humanize the Next Big Thing in Aviation — Super-Long Flights

Colin Nagy, Skift

As flights tip over the 17-hour mark, airlines need to be thinking about ways to raise the level of civility on these uncomfortable trips.

2 weeks ago

What This Tokyo Bookstore Can Teach Travel About the Tech Backlash

What This Tokyo Bookstore Can Teach Travel About the Tech Backlash

Colin Nagy, Skift

In a world where actual connection is more important than ever as a technology backlash looms, how can travel brands create more human experiences through addictive shared spaces?

4 weeks ago

The Poetry of Hospitality Revolves Around Anticipation and Empathy

The Poetry of Hospitality Revolves Around Anticipation and Empathy

Colin Nagy, Skift

While we sometimes focus our adulation in other spheres such as startups and their founders, hoteliers need to be recognized for the hidden creativity that goes into doing their jobs well.

2 months ago

Hotel and Cruise Sustainability Innovators That Should Be Household Names

Hotel and Cruise Sustainability Innovators That Should Be Household Names

Colin Nagy, Skift

Experience and sustainability are losing their equity as more brands cynically pile on. These are examples of emerging, global brands with depth to their practices. Intrepid travelers should take note.

2 months ago

Breaking Away From the Boutique Hotel Hype Formula

Breaking Away From the Boutique Hotel Hype Formula

Colin Nagy, Skift

To avoid the sugar high and then the inevitable crash when launching a new property, brands need to adopt a mindset of reciprocity and be a participant, and not a drain on the artistic ecosystem of a city.

3 months ago

Voice Search Will Change Travel Marketing Faster Than You Think

Voice Search Will Change Travel Marketing Faster Than You Think

Colin Nagy, Skift

Voice will change the current travel marketing funnel much faster than we think. Savvy marketers and technologists should begin thinking about ways to make an impact on this burgeoning channel.

3 months ago

Interview: Nihi Hotels CEO on Creating a Cult Property That’s Distinctly Luxurious

Interview: Nihi Hotels CEO on Creating a Cult Property That’s Distinctly Luxurious

Colin Nagy, Skift

It takes old-school hospitality expertise and new-school marketing hustle to create a cult property from scratch. Nihi Sumba Island seems to be the culmination of both, plus it has the right capital and vision.

3 months ago

A Luxury Hotel Hit List for 2018 Tied Together by a Creative Vision

A Luxury Hotel Hit List for 2018 Tied Together by a Creative Vision

Colin Nagy, Skift

Here is a list of inspiring hospitality experiences and properties to consider for 2018 travels. The selections are tied together by each property's vision, uniqueness, and focus on guest experience.

4 months ago

Hospitality and Retail Join Forces But It Shouldn’t Be Forced

Hospitality and Retail Join Forces But It Shouldn’t Be Forced

Colin Nagy, Skift

In the rush to smash together retail and hotels, brands have to focus on doing this with a lot of care and intention. Sometimes a brand just isn't that important.

4 months ago

The Modern Concierge Is Too Skilled to Be Made Redundant by Technology

The Modern Concierge Is Too Skilled to Be Made Redundant by Technology

Colin Nagy, Skift

It would be easy to dismiss a concierge as a relic of another time. But concierges are the secret weapon of the educated traveler, and when the job is done well, it is vital.

4 months ago

Best Airline and Hotel Innovators in 2017 From a Business Traveler’s Perspective

Best Airline and Hotel Innovators in 2017 From a Business Traveler’s Perspective

Colin Nagy, Skift

Here's to some of the most innovative and thoughtful brands in travel today. These companies are doing the heavy lifting to make travel and hospitality more inspiring.

5 months ago

Business Class Must-Haves That Airlines Neglect at Their Peril

Business Class Must-Haves That Airlines Neglect at Their Peril

Colin Nagy, Skift

As airlines double down on investment in business class, there are some experiential table stakes for customers paying the money to sit up front.

5 months ago