Articles tagged “on experience”

Breaking Away From the Boutique Hotel Hype Formula

Breaking Away From the Boutique Hotel Hype Formula

Colin Nagy, Skift

To avoid the sugar high and then the inevitable crash when launching a new property, brands need to adopt a mindset of reciprocity and be a participant, and not a drain on the artistic ecosystem of a city.

2 weeks ago

Voice Search Will Change Travel Marketing Faster Than You Think

Voice Search Will Change Travel Marketing Faster Than You Think

Colin Nagy, Skift

Voice will change the current travel marketing funnel much faster than we think. Savvy marketers and technologists should begin thinking about ways to make an impact on this burgeoning channel.

4 weeks ago

Interview: Nihi Hotels CEO on Creating a Cult Property That’s Distinctly Luxurious

Interview: Nihi Hotels CEO on Creating a Cult Property That’s Distinctly Luxurious

Colin Nagy, Skift

It takes old-school hospitality expertise and new-school marketing hustle to create a cult property from scratch. Nihi Sumba Island seems to be the culmination of both, plus it has the right capital and vision.

1 month ago

A Luxury Hotel Hit List for 2018 Tied Together by a Creative Vision

A Luxury Hotel Hit List for 2018 Tied Together by a Creative Vision

Colin Nagy, Skift

Here is a list of inspiring hospitality experiences and properties to consider for 2018 travels. The selections are tied together by each property's vision, uniqueness, and focus on guest experience.

2 months ago

Hospitality and Retail Join Forces But It Shouldn’t Be Forced

Hospitality and Retail Join Forces But It Shouldn’t Be Forced

Colin Nagy, Skift

In the rush to smash together retail and hotels, brands have to focus on doing this with a lot of care and intention. Sometimes a brand just isn't that important.

2 months ago

The Modern Concierge Is Too Skilled to Be Made Redundant by Technology

The Modern Concierge Is Too Skilled to Be Made Redundant by Technology

Colin Nagy, Skift

It would be easy to dismiss a concierge as a relic of another time. But concierges are the secret weapon of the educated traveler, and when the job is done well, it is vital.

2 months ago

Best Airline and Hotel Innovators in 2017 From a Business Traveler’s Perspective

Best Airline and Hotel Innovators in 2017 From a Business Traveler’s Perspective

Colin Nagy, Skift

Here's to some of the most innovative and thoughtful brands in travel today. These companies are doing the heavy lifting to make travel and hospitality more inspiring.

3 months ago

Business Class Must-Haves That Airlines Neglect at Their Peril

Business Class Must-Haves That Airlines Neglect at Their Peril

Colin Nagy, Skift

As airlines double down on investment in business class, there are some experiential table stakes for customers paying the money to sit up front.

3 months ago

Qatar Under Blockade Is a Mix of Time-Sucking Layovers and a Fascinating Crossroads

Qatar Under Blockade Is a Mix of Time-Sucking Layovers and a Fascinating Crossroads

Colin Nagy, Skift

While much of the news media focuses on bigger-picture geopolitical issues emanating from the Saudi-led blockade, it is actually the small constrictions that can be the most painful in Qatar. But, despite increased travel friction, Doha remains one of the most intriguing places in the world at the moment.

4 months ago

Opinion: Smart Hotels Don’t Pander to Millennial Desires

Opinion: Smart Hotels Don’t Pander to Millennial Desires

Colin Nagy, Skift

In an age of Permanxiety, there exists an opportunity for old, classic, elegant hotels to be newly relevant. High-touch and anti-digital is newly cool (for some).

4 months ago

First Class Is Shrinking but Here’s Why It Remains Important

First Class Is Shrinking but Here’s Why It Remains Important

Colin Nagy, Skift

First class is becoming more rarified as carriers emphasize dense business class configurations. But the most exclusive product does still play a role for well-heeled customers and the marketing departments of top carriers.

4 months ago

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Colin Nagy, Skift

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

5 months ago