Articles tagged “mobile technology”

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How Houston Embraced Augmented Reality to Enhance the Visitor Experience

How Houston Embraced Augmented Reality to Enhance the Visitor Experience

Houston First Corporation + Skift

Technology plays an important role in helping tourism companies market local attractions and businesses more effectively. As smartphone functionality expands, Visit Houston is proving that augmented reality tools can have a real impact on visitor experience.

5 months ago

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Executive Q&A: Dee Waddell from IBM on How Technology Must Converge to Deliver a Seamless Airline Experience

Executive Q&A: Dee Waddell from IBM on How Technology Must Converge to Deliver a Seamless Airline Experience

IBM + Skift

For airlines to deliver a seamless passenger experience, technology, people, and systems must connect on the back end.

8 months ago

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How Hotels Can Help Drive Direct Bookings in 2018

How Hotels Can Help Drive Direct Bookings in 2018

Criteo + Skift

For hotels looking to drive direct bookings, simply offering more competitive pricing or better loyalty programs is no longer enough to compete with online travel agencies.

3 years ago

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Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

Travelport + Skift

The travel providers that are leading the new engagement economy we now live in are the ones adding value, removing friction, and offering customers seamless and relevant solutions throughout the entire travel journey.

3 years ago

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A Journey of 100 Taps: Is Your Booking Process Mobile-Ready?

A Journey of 100 Taps: Is Your Booking Process Mobile-Ready?

Button + Skift

It’s time to reexamine the long, arduous process of booking travel on mobile and provide consumers with a simpler path to purchase.

3 years ago

More Hotels Are Planning to Use Location-Based Services to Interact With Guests

More Hotels Are Planning to Use Location-Based Services to Interact With Guests

Deanna Ting, Skift

Using geolocation to push offers to guests is a good idea, in theory, but hotels need to be very mindful they don't overload or annoy their guests in the process. And given all the data breaches we've seen over the past few months alone, they need to be a lot more careful about how they're using that information, or any information for that matter, collected from their customers.

4 years ago

Hilton’s Newest App Feature Ups the Game in Guest Personalization

Hilton’s Newest App Feature Ups the Game in Guest Personalization

Deanna Ting, Skift

Minority Report meets hotels. It was inevitable. It’ll be interesting to see how this tech evolves, and how hotels walk the fine line between being serviceable and just pushing ads into guests’ phones.

4 years ago

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Free Webinar: The Rise of the Silent Traveler

Free Webinar: The Rise of the Silent Traveler

Egencia + Skift

Skift and Egencia hosted a webinar to answer an important question: If the hospitality – the actual human to human interaction – part of the travel industry becomes less and less important, how will the industry define itself?

6 years ago