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Articles tagged “mobile technology”

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Online Travel

Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience

The travel providers that are leading the new engagement economy we now live in are the ones adding value, removing friction, and offering customers seamless and relevant solutions throughout the entire travel journey.

Mobile and the Next Wave of Digital Disruption: A Look at the Future of Traveler Experience
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Online Travel

A Journey of 100 Taps: Is Your Booking Process Mobile-Ready?

It’s time to reexamine the long, arduous process of booking travel on mobile and provide consumers with a simpler path to purchase.

A Journey of 100 Taps: Is Your Booking Process Mobile-Ready?

Hotels

More Hotels Are Planning to Use Location-Based Services to Interact With Guests

Using geolocation to push offers to guests is a good idea, in theory, but hotels need to be very mindful they don't overload or annoy their guests in the process. And given all the data breaches we've seen over the past few months alone, they need to be a lot more careful about how they're using that information, or any information for that matter, collected from their customers.

More Hotels Are Planning to Use Location-Based Services to Interact With Guests

Hotels

Hilton’s Newest App Feature Ups the Game in Guest Personalization

Minority Report meets hotels. It was inevitable. It’ll be interesting to see how this tech evolves, and how hotels walk the fine line between being serviceable and just pushing ads into guests’ phones.

Hilton’s Newest App Feature Ups the Game in Guest Personalization
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Partnerships

Free Webinar: The Rise of the Silent Traveler

Skift and Egencia hosted a webinar to answer an important question: If the hospitality – the actual human to human interaction – part of the travel industry becomes less and less important, how will the industry define itself?

Free Webinar: The Rise of the Silent Traveler