Ask nearly any event organizer about attendee engagement, and they'll say it's a top priority. Despite this, most have not invested in the right technology to track and analyze attendee behavior.
If you can't first measure engagement, then it's hard to improve it. Digital tracking devices are a good investment for planners and something to add to their toolbox, along with mobile apps and surveys.
While this shift is well under way, it's still early days. Many companies are trying to figure out basic information, like how many meetings they have in a year.
Event venues aiming to generate more meetings and events business need to step up their digital marketing game and leverage new technologies that help them boost their visibility.
Industry players are saying that the booking process is finally starting to shift. Still, there are significant challenges when it comes to finding a solution that works for all parties.