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Travel Loyalty News

Read Skift’s in-depth coverage of the world of travel loyalty. Discover the latest news about airline loyalty programs, hotel loyalty programs, points strategies, and other programs that vie for repeat consumer business.

Airlines

IndiGo CEO Pieter Elbers on New Business Class, Loyalty and Becoming a ‘Global Aviation Player’

IndiGo, a low-cost carrier known for its no-frills approach, is ambitiously venturing into what seems like long-haul flights and introducing business-class seats. The move aims to target a new generation of travelers while adapting to India's evolving aviation market.

IndiGo CEO Pieter Elbers on New Business Class, Loyalty and Becoming a ‘Global Aviation Player’

Airlines

Why Unlimited Fast Wi-Fi is the Next Big Differentiator for Airlines

The in-flight connectivity market is about to take off in a big way, with airlines queuing up to install next-generation hardware on their planes.

Why Unlimited Fast Wi-Fi is the Next Big Differentiator for Airlines

Airlines

American Airlines Backtracks, Will Allow Travel Agency Customers to Keep Earning Miles

American Airlines tried to drag an entrenched industry toward the airline's vision of a more productive distribution future. But the financial hit stung.

American Airlines Backtracks, Will Allow Travel Agency Customers to Keep Earning Miles

Online Travel

Chase Travel Is Growing as Fast as Booking Holdings But Faces ‘Headwinds’

If a soft economy is causing luxury travelers to limit their discretionary spending, that's sour news for Chase Travel in the short term. But over the long term, Chase Travel and some of its banking peers are trending upwards in travel.

Chase Travel Is Growing as Fast as Booking Holdings But Faces ‘Headwinds’

Airlines

JetBlue’s Latest Bid For Growth: A Codeshare With British Airways

If approved, the codeshare would be JetBlue’s most significant partnership since a federal judge struck down the Northeast Alliance.

JetBlue’s Latest Bid For Growth: A Codeshare With British Airways

Airlines

IndiGo is Launching Business Class by Year-End — Here’s What We Know

With a business class configuration, is it still possible to call IndiGo a low-cost carrier?

IndiGo is Launching Business Class by Year-End — Here’s What We Know

Airlines

Banks vs. OTAs: How Credits Cards Took Over Travel

There is a sea change taking place in how banks – and particularly how credit cards – interact with the travel industry. Watch what Skift Research has to say.

Banks vs. OTAs: How Credits Cards Took Over Travel

Airlines

Air India-Vistara Loyalty Programs: How Will They Be Combined Post-Merger?

In its nine years of operations, Vistara's service quality has created a strong base of loyal customers. The new information shared by the airline sheds light on how the merger will impact these customers.

Air India-Vistara Loyalty Programs: How Will They Be Combined Post-Merger?

Online Travel

Expedia’s New CEO: Fixing Vrbo, Loyalty, and the Outlook For International Growth

Expedia Group's new CEO, Ariane Gorin, wants to build a great product and accelerate growth. The rest would take care of itself.

Expedia’s New CEO: Fixing Vrbo, Loyalty, and the Outlook For International Growth

Hotels

Wyndham Adds All-Inclusive Resorts in Franchise Brand Deal

Surf's up. The partnership will add nine Decameron properties across Mexico, Panama, and Jamaica to Wyndham's portfolio, bringing its total all-inclusive offerings to more than 50 resorts worldwide.

Wyndham Adds All-Inclusive Resorts in Franchise Brand Deal