Articles tagged “hyatt”

Wi-Fi at Hotels: The Battle Over Free Vs. Fee

Traveler demand for, and use of, Internet connection services is soaring, creating a dilemma for travel brands that must walk a precarious tightrope between charging for access and risking customer anger over unreliable free service.

TripAdvisor Wants a Piece of Hotels’ Book-Direct Special Rates

Whether it's on hotel, online travel agency or metasearch sites, having attractive pricing is a very powerful thing. We think Kaufer is a smart guy. He knows he isn't going to get hotels' special rates for loyalty program members today, but he's trying to lay the groundwork for a deal later on.