Articles tagged “hotel”

This recent SkiftX webinar explores how hotels are able to personalize the end-to-end guest experience with new technology that better understands and delivers on individual customer preferences. Register to access a recording of the webinar.

This Skift Webinar takes a closer look at one of the trends defining travel in 2018: the hotel of the future wants to be everything to everyone. Register to view the recording.

As hospitality brands rethink their service offerings beyond the overnight guest experience, the hotel of the future has a bigger role to fill as a community hub and everyday problem solver for locals. We spoke with Maud Bailly, AccorHotels chief digital officer, to better understand this evolution.

Travelers today expect the hotels they choose to offer more than just a room to sleep in. We discuss how Hilton Garden Inn is looking to play a bigger role in travelers’ experiences and more with John Greenleaf, global head of Hilton Garden Inn.

Krystle Mobayeni, CEO and Founder of BentoBox, knows that today, the restaurant experience starts online. With BentoBox, she helps restaurants engage with their customers online, serving as a real partner and embodying the idea of hospitality every step of the way.

We teamed up with Hyatt to discover how leading innovators and entrepreneurs approach creativity and how they’re embracing the freedom to be extraordinary.

Brian Kaspr, artist, designer and co-founder of design studio Flat Vernacular, has made it a point to put creativity first and foremost in his life. He finds inspiration in mundane, everyday situations and emphasizes the increasing importance of awareness and attention.

Hotels are looking at the guest experience and the offerings available in more sophisticated ways than ever before. However, the current technologies that these services are based upon limit the hotel’s ability to provide the guest with a seamless journey.

Using a single integrated platform to manage operations can help hotels keep up with the competition and consumer demands.

It’s time for travel buyers to abandon the traditional hotel buying process. Instead, they should review their program on an ongoing basis as new developments in data and technology, the influence of leisure travel, fluctuating rates, new supplier pricing strategies and game-changing mergers overhaul the market.