Articles tagged “hotel”

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How Hilton Garden Inn Is Going Beyond the Guest Room

How Hilton Garden Inn Is Going Beyond the Guest Room

Hilton Garden Inn + Skift

Travelers today expect the hotels they choose to offer more than just a room to sleep in. We discuss how Hilton Garden Inn is looking to play a bigger role in travelers’ experiences and more with John Greenleaf, global head of Hilton Garden Inn.

1 month ago

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Video: How Krystle Mobayeni, CEO and Co-Founder of BentoBox Deepens the Restaurant Experience

Video: How Krystle Mobayeni, CEO and Co-Founder of BentoBox Deepens the Restaurant Experience

The Unbound Collection by Hyatt™ + Skift

Krystle Mobayeni, CEO and Founder of BentoBox, knows that today, the restaurant experience starts online. With BentoBox, she helps restaurants engage with their customers online, serving as a real partner and embodying the idea of hospitality every step of the way.

2 months ago

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Introducing the ‘Freedom to Be Extraordinary’ Interview Series

Introducing the ‘Freedom to Be Extraordinary’ Interview Series

The Unbound Collection by Hyatt™ + Skift

We teamed up with Hyatt to discover how leading innovators and entrepreneurs approach creativity and how they’re embracing the freedom to be extraordinary.

2 months ago

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How Flat Vernacular’s Co-Founder Reinvents Spaces With Hand-Drawn Wallpaper

How Flat Vernacular’s Co-Founder Reinvents Spaces With Hand-Drawn Wallpaper

The Unbound Collection by Hyatt™ + Skift

Brian Kaspr, artist, designer and co-founder of design studio Flat Vernacular, has made it a point to put creativity first and foremost in his life. He finds inspiration in mundane, everyday situations and emphasizes the increasing importance of awareness and attention.

3 months ago

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Redefining the Guest Experience with Better Hotel Technology

Redefining the Guest Experience with Better Hotel Technology

Cenium + Skift

Hotels are looking at the guest experience and the offerings available in more sophisticated ways than ever before. However, the current technologies that these services are based upon limit the hotel’s ability to provide the guest with a seamless journey.

4 months ago

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Rethinking the Current State of Hotel Technology

Rethinking the Current State of Hotel Technology

Cenium + Skift

Using a single integrated platform to manage operations can help hotels keep up with the competition and consumer demands.

4 months ago

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Why Travel Buyers Should Strategize Their Hotel Buying Programs Year-Round

Why Travel Buyers Should Strategize Their Hotel Buying Programs Year-Round

BCD Travel + Skift

It’s time for travel buyers to abandon the traditional hotel buying process. Instead, they should review their program on an ongoing basis as new developments in data and technology, the influence of leisure travel, fluctuating rates, new supplier pricing strategies and game-changing mergers overhaul the market.

6 months ago

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How the Digital Concierge Is Reshaping the Hotel Industry

How the Digital Concierge Is Reshaping the Hotel Industry

[24]7 + Skift

Hospitality brands who want travelers to book directly on hotel websites should work to optimize the customer experience from pre-booking to post-stay. Download this report on the rise of the digital concierge for free!

6 months ago

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How AI and Machine Learning Can Help Fix Corporate Hotel Booking

How AI and Machine Learning Can Help Fix Corporate Hotel Booking

DEEM + Skift

Out-of-policy hotel bookings have long been a source of frustration for corporate travel managers and travel management companies. AI and machine learning technologies can help address the issue by presenting business travelers with hotel options that match their personal preferences.

7 months ago

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Points Schemes Not Enough to Drive Hotel Loyalty

Points Schemes Not Enough to Drive Hotel Loyalty

Local Measure + Skift

It’s becoming increasingly apparent that points alone cannot drive brand loyalty. Loyalty is a result of deeper interaction with consumers — and brands who want to succeed will need to transform the way they understand and engage with visitors at their physical venues in the digital realm.

1 year ago

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How Hotels Can Drive Revenue by Rethinking the Hotel Package

How Hotels Can Drive Revenue by Rethinking the Hotel Package

Sojern + Skift

Turns out the packages a hotel offers at booking can be a deciding factor in consumers choosing a destination.

1 year ago

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What Travelers Really Want From Hotel Culinary Experiences

What Travelers Really Want From Hotel Culinary Experiences

Shangri-La + Skift

Hotel loyalty programs must evolve to accommodate the changing expectations of a global travel market and consumers’ desire for experiences.

1 year ago