Articles tagged “ecommerce”

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Skift Webinar: How Travel Brands Can Target Offers Like Retail Giants

Skift Webinar: How Travel Brands Can Target Offers Like Retail Giants

SheerID + Skift

In our upcoming webinar on Wednesday, May 8th, 1-2 p.m. EDT, we’ll examine the tactics used by leading retail brands to target high-value customer segments and uncover actionable strategies for travel marketers to build a more sustainable e-commerce model.

5 months ago

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New Skift Insights Deck: The Anatomy of the Upsell — Making the Most of Travel Transaction Moments

New Skift Insights Deck: The Anatomy of the Upsell — Making the Most of Travel Transaction Moments

Rokt + Skift

E-Commerce is a critical driver of travel industry business success. But despite all the time spent optimizing for online sales, companies aren’t paying nearly enough attention to a critical piece of the puzzle: their booking confirmation page. Our new insights deck examines how travel brands can make better use of this under-utilized e-commerce asset.

10 months ago

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How Customer Data and Dynamic Inventory Can Deliver Better Travel Buying Experiences

How Customer Data and Dynamic Inventory Can Deliver Better Travel Buying Experiences

Switchfly + Skift

Today’s travel consumer faces a needlessly complex online shopping experience. There are too many choices, and offers are not customized to address buyers’ unique needs. To solve this problem, travel brands must use what they already know about their customers to simplify, streamline and personalize the purchase process.

1 year ago

Skift Forum Europe Preview: Ryanair CMO On Being More Customer-Friendly

Skift Forum Europe Preview: Ryanair CMO On Being More Customer-Friendly

Brian Sumers, Skift

There's no doubt Ryanair is a more customer-friendly airline than a few years ago. But its pilot shortage problem last year was a major problem, and it undoubtedly hurt its reputation.

1 year ago

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Skift Trend Report: E-Commerce Fraud Protection for Travel Brands

Skift Trend Report: E-Commerce Fraud Protection for Travel Brands

Riskified + Skift

We're taking a closer look at the hidden costs of travel e-commerce fraud, and providing a strategy for how to address them, in our latest report. Download now to learn more.

1 year ago

Carriers Want to Get More Personal

Carriers Want to Get More Personal

Brian Sumers, Skift

Sometimes you'll buy a plane ticket and the airline might try to sell you a rental car. Other times, the airline will skip the car but ask if you want premium economy. Why? Carriers are using data to guess what extras you might buy.

2 years ago

Travel Megatrends 2018: Airlines Try to Become Storefronts Beyond the Seat

Travel Megatrends 2018: Airlines Try to Become Storefronts Beyond the Seat

Brian Sumers, Skift

Most airlines are not advanced with their e-commerce strategies. Many have done OK without refining how they sell their products. But if they want to succeed in the long term, they probably must become more sophisticated in how they reach customers.

2 years ago

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India to Surpass the U.S. in Becoming an Ecommerce Superpower by 2034

India to Surpass the U.S. in Becoming an Ecommerce Superpower by 2034

worldpay + Skift

Consumers’ payment habits are constantly evolving, and travel providers must change their payment offering or risk falling behind. Download Worldpay’s free report to help better understand where online payments are headed.

3 years ago

Routehappy CEO: Airlines, Like Coffee, Are Not a Commodity Business

Routehappy CEO: Airlines, Like Coffee, Are Not a Commodity Business

Brian Sumers, Skift

The old joke in the airline business is travelers choose their flight based on three factors — price, price and price. But maybe that's not as true as some people thought.

3 years ago

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Join Skift and Sabre for a Live Discussion on Airline Innovation

Join Skift and Sabre for a Live Discussion on Airline Innovation

Sabre Airline Solutions + Skift

Join Skift and Sabre for a Livestream One-Hour Panel Discussion on Airlines and the future of customer-centric digital experience.

3 years ago

Two Free Skift Reports: Traveler Psychology and Shopping Cart Abandonment

Two Free Skift Reports: Traveler Psychology and Shopping Cart Abandonment

Boxever, Matt Heidkamp

Here are the first two reports from our quarterly series, The Habits of Travel Bookers, where Skift and Boxever uncover the driving factors behind travel purchasing behavior. Download both reports for FREE!

4 years ago

Shopping Cart Abandonment is Still an Issue in Online Travel

Shopping Cart Abandonment is Still an Issue in Online Travel

Boxever + Skift

This series looks at the driving factors behind travel purchasing behavior, with the first report focusing on an issue looming over the online travel sector: shopping cart abandonment. Understand the reasons behind travel’s high abandonment rate and strategies to win back customers. Download the report for FREE!

4 years ago