SkiftX
Artificial intelligence was a hot topic at this year’s Skift Global Forum in New York. In this video recap from the event, we learn about the true power of AI in the travel industry, which will pail machine-powered automation with smart insights to create more meaningful relationships with customers.
5 months ago
SheerID + Skift
In our upcoming webinar on Wednesday, May 8th, 1-2 p.m. EDT, we’ll examine the tactics used by leading retail brands to target high-value customer segments and uncover actionable strategies for travel marketers to build a more sustainable e-commerce model.
11 months ago
Rokt + Skift
E-Commerce is a critical driver of travel industry business success. But despite all the time spent optimizing for online sales, companies aren’t paying nearly enough attention to a critical piece of the puzzle: their booking confirmation page. Our new insights deck examines how travel brands can make better use of this under-utilized e-commerce asset.
1 year ago
Switchfly + Skift
Today’s travel consumer faces a needlessly complex online shopping experience. There are too many choices, and offers are not customized to address buyers’ unique needs. To solve this problem, travel brands must use what they already know about their customers to simplify, streamline and personalize the purchase process.
2 years ago
Brian Sumers, Skift
There's no doubt Ryanair is a more customer-friendly airline than a few years ago. But its pilot shortage problem last year was a major problem, and it undoubtedly hurt its reputation.
2 years ago
Riskified + Skift
We're taking a closer look at the hidden costs of travel e-commerce fraud, and providing a strategy for how to address them, in our latest report. Download now to learn more.
2 years ago
Brian Sumers, Skift
Sometimes you'll buy a plane ticket and the airline might try to sell you a rental car. Other times, the airline will skip the car but ask if you want premium economy. Why? Carriers are using data to guess what extras you might buy.
2 years ago
Brian Sumers, Skift
Most airlines are not advanced with their e-commerce strategies. Many have done OK without refining how they sell their products. But if they want to succeed in the long term, they probably must become more sophisticated in how they reach customers.
2 years ago
worldpay + Skift
Consumers’ payment habits are constantly evolving, and travel providers must change their payment offering or risk falling behind. Download Worldpay’s free report to help better understand where online payments are headed.
3 years ago
Brian Sumers, Skift
The old joke in the airline business is travelers choose their flight based on three factors — price, price and price. But maybe that's not as true as some people thought.
3 years ago
Sabre Airline Solutions + Skift
Join Skift and Sabre for a Livestream One-Hour Panel Discussion on Airlines and the future of customer-centric digital experience.
4 years ago
Boxever, Matt Heidkamp
Here are the first two reports from our quarterly series, The Habits of Travel Bookers, where Skift and Boxever uncover the driving factors behind travel purchasing behavior. Download both reports for FREE!
5 years ago
