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Articles tagged “ecommerce”

Online Travel

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing

Artificial intelligence was a hot topic at this year’s Skift Global Forum in New York. In this video recap from the event, we learn about the true power of AI in the travel industry, which will pail machine-powered automation with smart insights to create more meaningful relationships with customers.

Skift | 5 years ago

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing
Free Read

Online Travel

Skift Webinar: How Travel Brands Can Target Offers Like Retail Giants

In our upcoming webinar on Wednesday, May 8th, 1-2 p.m. EDT, we’ll examine the tactics used by leading retail brands to target high-value customer segments and uncover actionable strategies for travel marketers to build a more sustainable e-commerce model.

SheerID + Skift | 5 years ago

Skift Webinar: How Travel Brands Can Target Offers Like Retail Giants
Free Read

Online Travel

New Skift Insights Deck: The Anatomy of the Upsell — Making the Most of Travel Transaction Moments

E-Commerce is a critical driver of travel industry business success. But despite all the time spent optimizing for online sales, companies aren’t paying nearly enough attention to a critical piece of the puzzle: their booking confirmation page. Our new insights deck examines how travel brands can make better use of this under-utilized e-commerce asset.

Rokt + Skift | 5 years ago

New Skift Insights Deck: The Anatomy of the Upsell — Making the Most of Travel Transaction Moments
Free Read

Online Travel

How Customer Data and Dynamic Inventory Can Deliver Better Travel Buying Experiences

Today’s travel consumer faces a needlessly complex online shopping experience. There are too many choices, and offers are not customized to address buyers’ unique needs. To solve this problem, travel brands must use what they already know about their customers to simplify, streamline and personalize the purchase process.

Switchfly + Skift | 6 years ago

How Customer Data and Dynamic Inventory Can Deliver Better Travel Buying Experiences

Airlines

Skift Forum Europe Preview: Ryanair CMO On Being More Customer-Friendly

There's no doubt Ryanair is a more customer-friendly airline than a few years ago. But its pilot shortage problem last year was a major problem, and it undoubtedly hurt its reputation.

Brian Sumers, Skift | 6 years ago

Skift Forum Europe Preview: Ryanair CMO On Being More Customer-Friendly
Free Read

Business Travel

Skift Trend Report: E-Commerce Fraud Protection for Travel Brands

We're taking a closer look at the hidden costs of travel e-commerce fraud, and providing a strategy for how to address them, in our latest report. Download now to learn more.

Riskified + Skift | 6 years ago

Skift Trend Report: E-Commerce Fraud Protection for Travel Brands

Airlines

Carriers Want to Get More Personal

Sometimes you'll buy a plane ticket and the airline might try to sell you a rental car. Other times, the airline will skip the car but ask if you want premium economy. Why? Carriers are using data to guess what extras you might buy.

Brian Sumers, Skift | 6 years ago

Carriers Want to Get More Personal

Airlines

Travel Megatrends 2018: Airlines Become Storefronts Beyond the Seat

Most airlines are not advanced with their e-commerce strategies. Many have done OK without refining how they sell their products. But if they want to succeed in the long term, they probably must become more sophisticated in how they reach customers.

Brian Sumers, Skift | 6 years ago

Travel Megatrends 2018: Airlines Become Storefronts Beyond the Seat
Free Read

Tourism

India to Surpass the U.S. in Becoming an Ecommerce Superpower by 2034

Consumers’ payment habits are constantly evolving, and travel providers must change their payment offering or risk falling behind. Download Worldpay’s free report to help better understand where online payments are headed.

worldpay + Skift | 7 years ago

India to Surpass the U.S. in Becoming an Ecommerce Superpower by 2034

Airlines

Routehappy CEO: Airlines, Like Coffee, Are Not a Commodity Business

The old joke in the airline business is travelers choose their flight based on three factors — price, price and price. But maybe that's not as true as some people thought.

Brian Sumers, Skift | 8 years ago

Routehappy CEO: Airlines, Like Coffee, Are Not a Commodity Business