Articles tagged “digital”

In this video from Skift Future of Lodging Forum 2022, we hear from Eric Liebman, senior vice president, SVP strategic partnerships, at JCB International Credit Card on how the hospitality industry can harness guest-centric payments to drive their customer and revenue strategies.

Hotels are looking to upgrade the tech that guests use to order and pay for food. Toast's move into the market takes advantage of a surge in hotel spending on cloud-based systems, a key ingredient for upselling travelers.

In this video from Skift Forum Europe, we hear from Planet’s chief marketing officer, Rory O’Neill, and vice president, hospitality payment solutions, Manika Singh, on how the right payment solutions can help hotels create great customer experiences as well as solve post-pandemic operational challenges.

It's not obvious the world needs another payment method. But a points-based loyalty program tied to the new debit card may give Visit Mexico a tool to steer travelers to suppliers and locations that most need visitors. The idea is intriguing.

In this video conversation from Skift’s recent Design the Future event, we hear from Colin Smyth, vice president and general manager, travel, Flywire, about how the travel business can build trust and brand loyalty by implementing better payment systems — allowing them to focus on what they do best.

These startups are taking aim at the travel industry’s legacy payment systems, which Omicron will be putting to the test again this winter.

Travelers in many parts of the world are used to the online booking of build-your-own vacation packages, and others prefer to walk into a travel agency to plan. After many years, TUI is trying to embrace digital trends, and is modestly executing on a plan to get more online.

For many hotels, getting payments right is just another cost, system to integrate, or added complexity to manage. But when done correctly, payments can go beyond simply being used for transactions to better connect the dots between who your guests are and the experiences and services you provide.

AWS and Skift’s 2021 Digital Transformation Report offers an important guide for the travel and hospitality industry as it embraces emerging digital realities and opportunities. This article takes a closer look at the report’s findings regarding strategies for digital transformation among travel companies in the Asia-Pacific region.

The online retail explosion of the past year highlights just how crucial digital, streamlined solutions are to hospitality and travel businesses as they strive to stay ahead in a rapidly transforming landscape.