With this bet on Microsoft, Delta is bucking the pro-iPad trend that other airlines -- as well as the vast majority of consumers -- have embraced. Windows' heightened security and stability issues apparently aren't a concern for Delta either.
Delta will argue that Windows Phones provided the mobile point of sale offering that its flight attendants require, as unsexy as the choice was. Let's see how it all works out for Delta the contrarian (at least in this choice).
Delta is trying to woo business travelers on lucrative long-haul flights from JFK Terminal 4, but the airline likely won't be publicizing the fact that arriving passengers face the longest peak-wait times of any airport in the country in trying to get through Customs.
Suppliers, namely airlines, hotels, a cruise line and a car rental company, clearly dominate the top 15. Priceline and Amadeus are the only middlemen represented.
You can't fault Delta for giving up on Memphis, since the city so long ago gave up on itself. It has an enviable position along the Mississippi that it could be using to turn itself into a regional powerhouse, but it lacks the ambition to make it happen.
The reservations center, which was a Northwest Airlines facility before the merger with Delta, is considered a key facility because of its role in handling frequent flyer members of Delta's SkyMiles program.