Travel buyers know that simplifying their programs can lead to major benefits for their organization. Corporate travel, unfortunately, is anything but simple.
As Sabre fights to acquire Farelogix, it's important to examine exactly why intermediaries are beginning to scoop up the companies built to disintermediate them.
The competitive balance has shifted in corporate travel as airlines have improved their booking tools. Some industry veterans are trying to better connect both sides of the equation.
Airlines are starting to realize that better communication with travel management companies can benefit both sides. ARC wants to play a major role in this period of transition.
It isn't very unusual for a company like Hipmunk to get acquired and then to fade into oblivion in the clutches of a much larger corporation. That's the way it goes in the heartless mergers-and-acquisitions game.
Can Coupa really take on SAP Concur? It has a chance, mainly due to its products and services that are outside the traditional purview of travel management.
Ninan Chacko's abrupt exit as CEO of Travel Leaders Group elicited "wows" across the travel industry when people heard the news. The reasons behind his departure, and what new strategy controlling shareholder Certares Management has in mind is mere speculation for now.
The appetite for culinary tourism is growing, sparking demand for experiences beyond cooking classes and dining in Michelin-starred restaurants. Travel advisors and tour operators need to seek out new and inventive ways to satisfy what clients crave.