Articles tagged “cathay pacific”

Cathay Pacific Mines Passenger Data to Deliver Premium Service

Cathay Pacific Mines Passenger Data to Deliver Premium Service

Kyunghee Park, Bloomberg

Airlines often claim they know more about their customers than any other type of business. But when they try to use the data, they often stumble. Airlines run complex businesses, and sometimes it is difficult to translate data into customer service improvements. We'll see if Cathay Pacific has more success than other carriers.

2 days ago

Behind Cathay’s Change of Heart About Budget Airlines

Behind Cathay’s Change of Heart About Budget Airlines

David Fickling, Bloomberg

Air tickets aren’t worth what they used to be. Cathay Pacific realizes this, as sales of ancillaries contribute more and more to its bottom line. That sure has softened its heart about budget airlines and ignites its pursuit of Hong Kong Express.

6 days ago

Why Cathay Pacific Now Wants a Piece of the Low-Cost Market

Why Cathay Pacific Now Wants a Piece of the Low-Cost Market

Kyunghee Park and Natalie Lung, Bloomberg

To paraphrase economist John Maynard Keynes, when the facts change, you've got to be prepared to change your mind.

7 days ago

Cathay Pacific Eyes Investment in Hong Kong Express Airways

Cathay Pacific Eyes Investment in Hong Kong Express Airways

Cathy Chan, Bloomberg

While Cathay Pacific considers taking a minority stake in Hong Kong Airlines and Hong Kong Express, it needs to tread carefully to avoid entering a bidding war with several Hong Kong tycoons, who may also make bids. The carrier can't afford to be spendthrift.

3 weeks ago

Cathay Turns Around With an Expected $293 Million Profit

Cathay Turns Around With an Expected $293 Million Profit

Bloomberg

An airline that gets back on track is sometimes worth rejoicing about. It is a hard business and Cathay will earn applause for its turnaround.

4 weeks ago

Hong Kong Airlines Cuts Direct Flights to Auckland

Hong Kong Airlines Cuts Direct Flights to Auckland

Kyunghee Park, Bloomberg

Struggling Hong Kong Airlines continues on its path to axe money-losing, long-haul flights and go back to flying in safer skies closer to home. This latest Auckland cut comes after it pulled out of Australia and Moscow and reduced the number of flights to Vancouver and San Francisco.

1 month ago

Cathay’s Cost-Cutting Continues With Toronto Closure

Cathay’s Cost-Cutting Continues With Toronto Closure

Kyunghee Park, Bloomberg

Some 120 cabin crew staff in Toronto could lose their jobs as Hong Kong's Cathay Pacific continues its program to be profitable again, which started in 2017. Hopefully, it's the last cut.

1 month ago

One Big Jet Now Means One Big Headache for Emirates

One Big Jet Now Means One Big Headache for Emirates

David Fickling, Bloomberg

Bigger-is-better has been the mantra of Emirates when it came to jets. But the reality is that it may have to bid farewell to the A380s based on economics. Speaking of, cancelling its Airbus order will have ripple effects up and down the aviation economic spectrum.

1 month ago

Asian Airlines Turn to Super Business Suites Rather Than First Class

Asian Airlines Turn to Super Business Suites Rather Than First Class

Brian Sumers, Skift

Asian airlines still cling to first class, but is the product necessary anymore? Some carriers are rethinking their strategies.

2 months ago

Cathay Ticketing Glitch Leaves Some Customers With Great Upgrades

Cathay Ticketing Glitch Leaves Some Customers With Great Upgrades

Denise Wee, Bloomberg

Cathay, to its credit, is honoring tickets that were sold by mistake. But what's behind all these tech issues?

2 months ago

Qatar Airways Buys 5 Percent Stake in China Southern

Qatar Airways Buys 5 Percent Stake in China Southern

Bloomberg

Qatar Airways looks like it will continue with its airline investment strategy over the course of 2019. We should expect similar announcements during the coming months.

3 months ago

The 2018 Innovators in Travel, Hospitality and Aviation

The 2018 Innovators in Travel, Hospitality and Aviation

Colin Nagy

Hospitality is a creative act and by looking at who is doing things well, the entire industry can take away some necessary inspiration as they begin to execute 2019 plans.

3 months ago