Articles tagged “cathay pacific”

Cathay Ticketing Glitch Leaves Some Customers With Great Upgrades

Cathay Ticketing Glitch Leaves Some Customers With Great Upgrades

Denise Wee, Bloomberg

Cathay, to its credit, is honoring tickets that were sold by mistake. But what's behind all these tech issues?

3 days ago

Qatar Airways Buys 5 Percent Stake in China Southern

Qatar Airways Buys 5 Percent Stake in China Southern

Bloomberg

Qatar Airways looks like it will continue with its airline investment strategy over the course of 2019. We should expect similar announcements during the coming months.

2 weeks ago

The 2018 Innovators in Travel, Hospitality and Aviation

The 2018 Innovators in Travel, Hospitality and Aviation

Colin Nagy

Hospitality is a creative act and by looking at who is doing things well, the entire industry can take away some necessary inspiration as they begin to execute 2019 plans.

3 weeks ago

Cathay Pacific’s Data Hack Lasted for Months

Cathay Pacific’s Data Hack Lasted for Months

Kyunghee Park, Bloomberg

If Cathay Pacific violated data protection rules, its executives could land themselves in hot water, even if they insist the data wasn't misused.

2 months ago

Hong Kong Privacy Watchdog to Investigate Cathay Pacific Over Data Breach

Hong Kong Privacy Watchdog to Investigate Cathay Pacific Over Data Breach

Kyunghee Park, Bloomberg

It's right for a regulator to look into whether the carrier violated data protection rules. But it would be sad if the airline industry as a whole pulled back from innovative one-to-one retailing efforts if carriers decide they would rather not risk storing personal data on customers long-term.

2 months ago

Cathay Pacific Suffers Massive Data Breach

Cathay Pacific Suffers Massive Data Breach

Jinshan Hong and Kyunghee Park, Bloomberg

Cathay Pacific isn't the first airline to suffer a data breach but this sounds like a pretty significant hack. CEO Rupert Hogg's priority is making sure it doesn't happen again.

3 months ago

China’s Bullet Trains Pose a Threat to Hong Kong Airlines

China’s Bullet Trains Pose a Threat to Hong Kong Airlines

Prudence Ho and Dong Lyu, Bloomberg

More turbulent skies lie ahead for Hong Kong-based carriers like Cathay.

4 months ago

Airlines Resume Flights to Hong Kong Following Powerful Typhoon

Airlines Resume Flights to Hong Kong Following Powerful Typhoon

Kyunghee Park, Bloomberg

With extreme weather events like typhoons, it can be difficult to predict how much disruption they will cause. In this case, it looks like it will be a good few days before operations at Hong Kong International Airport are back to normal.

4 months ago

Cathay Pacific Posts Loss as Fuel Prices Start to Bite

Cathay Pacific Posts Loss as Fuel Prices Start to Bite

Bloomberg

A loss is bad news for Cathay Pacific and will cast fresh doubts on whether the airline can successfully turn itself around.

5 months ago

High Fuel Prices Weigh on Cathay Pacific’s Recovery

High Fuel Prices Weigh on Cathay Pacific’s Recovery

Bloomberg News, Bloomberg

Rising fuel prices are bad news for most airlines. We'll find out soon enough whether Cathay Pacific is strong enough to cope with the new environment.

5 months ago

Competition Is Driving Cathay Pacific to Cut Jobs in Japan

Competition Is Driving Cathay Pacific to Cut Jobs in Japan

Kyunghee Park and Kiyotaka Matsuda, Bloomberg

Low-cost carriers continue to disrupt the airline industry, and if legacy carriers like Cathay Pacific want to survive, they'll need to rethink their own business and service models.

6 months ago

Cathay Pacific’s Long View on Investing Outside of Its Jets

Cathay Pacific’s Long View on Investing Outside of Its Jets

Colin Nagy, Skift

The so-called soft product is often the first to get the knife as airlines undergo turnarounds. Thanks to patient, long-term investors and the desire to be customer-centric, Cathay is investing in its lounges and end-to-end experiences even in the middle of a business turnaround.

7 months ago