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Articles tagged “cancellations”

Coronavirus

Understanding the Impact to the Virus-Hit Hotel Industry: New Skift Research

There is no doubt that these are some of the toughest times for the hotel industry. Hit hard by the Covid-19 pandemic, the industry is on its knees. Recovery will come, but when, and in what shape, is wholly uncertain. Understanding the current situation, and what a recovery might look like, will help the industry to prepare for when that day comes.

Understanding the Impact to the Virus-Hit Hotel Industry: New Skift Research

Coronavirus

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Airbnb initially made a pro-guest decision on refunds, but it now realizes its policy and its outreach to hosts was clumsy and unsatisfactory. Hosts still won't be pleased, but the optics and financials aren't as bad as before.

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Coronavirus

Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies

It's a decisive moment for short-term rental companies. When it comes to coronavirus-addled short-term rental cancellation and refund policies, Airbnb sided with guests while Vrbo shrugged its shoulders to soothe property managers and owners. Who has the longer memory?

Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies

Coronavirus

U.S. Travelers Rush to Cancel Domestic Travel Plans: New Skift Research Poll

This was the week that broke the camel’s back. Skift Research believes that effectively all short-term bookings in the U.S. have been canceled at this point. Three weeks ago that would’ve been a shocking statement; today not so much.

U.S. Travelers Rush to Cancel Domestic Travel Plans: New Skift Research Poll

Coronavirus

Asia’s Travel Advisors Caught in the Middle of Cancellation Quandary

The coronavirus crisis accentuates the value of travel advisors as much as it highlights their plight as go-betweens in the tourism sector. But a bigger question looms: Will these travel intermediaries in Asia survive the onslaught of this latest crisis?

Asia’s Travel Advisors Caught in the Middle of Cancellation Quandary

Coronavirus

Nearly a Third of U.S. Travelers Defer Plans as Uncertainty Grows: Skift Research Survey

As coronavirus creeps closer to most Americans, more will cancel and defer travel. The data isn't good, but it's still less scary than the end-of-the-world social media posts would have you believe.

Nearly a Third of U.S. Travelers Defer Plans as Uncertainty Grows: Skift Research Survey

Coronavirus

Cruise Lines Relax Cancellation Policies, Hold the Line on Coronavirus-Related Discounts

While dealt a blow by coronavirus, the cruise industry is managing to hold the line on pricing, at least for now. The long-term impact of the crisis remains to be seen, but the cruise industry has weathered many others in the past.

Cruise Lines Relax Cancellation Policies, Hold the Line on Coronavirus-Related Discounts

Hotels

Oyo CEO Defends Business Practices That Anger Some Hoteliers

If you were thinking after a tumultuous last few months that a reformed Oyo would emerge, then guess again. The hotel chain is giving little ground on the basics of its business model, although it vows to get better on the execution of it all.

Oyo CEO Defends Business Practices That Anger Some Hoteliers

Tourism

U.S. Flight Bookings to Dominican Republic Plummet Because of Tourist Deaths

The Dominican Republic Tourism minister's response, dismissing all of the deaths as having occurred from natural causes, doesn't really provide confidence that the country is seriously investigating the matter.

U.S. Flight Bookings to Dominican Republic Plummet Because of Tourist Deaths

Airlines

Southwest Calls Flight Disruptions a ‘Deliberate Effort’ by Mechanics

Southwest is frequently held up as an airline that has a great relationship with its employees. Has anyone factored in the airline's mechanics?

Southwest Calls Flight Disruptions a ‘Deliberate Effort’ by Mechanics