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Articles tagged “cancellations”

Online Travel

Hopper Plans to Stay Private for Now With $5 Billion Valuation

Hopper has been making a go of things with varied degrees of success for 15 years and the company is now finding its stride. Being a private company has its allures, but you can bet that Hopper executives would jump at the right deal. Who wouldn't?

Dennis Schaal | 2 years ago

Hopper Plans to Stay Private for Now With $5 Billion Valuation

Online Travel

Hopper Cancellation Policy Could Disrupt Short-Term Rentals

Hopper aims to be a big player in short-term rentals, and it's still under development cancel-for-any-reason feature could draw a ton of positive attention from hosts and guests. It could either mean a ton of red ink for Hopper or, if successful, spur competitors to scurry to offer knock-offs.

Dennis Schaal | 2 years ago

Hopper Cancellation Policy Could Disrupt Short-Term Rentals

Tour Operators

Omicron Spoils Holidays for Europe’s Christmas Market Tour Operators

Although many tour operators are hopeful they'll stage Christmas market tours next year, they'll rue missing out on an enormous amounts of revenue generated by the popular excursions for a long time — especially as many haven't fully recovered from the pandemic.

Rashaad Jorden | 2 years ago

Omicron Spoils Holidays for Europe’s Christmas Market Tour Operators

Airlines

U.S. Airlines Scramble to Hire Workers to Prevent Mass Holiday Flight Cancellations

Major carriers need to hire more employees immediately ahead of the holiday season because the U.S. aviation industry can only make a complete recovery when airlines have enough staff to fly those vaccinated people ready to travel.

Rajesh Kumar Singh, Reuters | 2 years ago

U.S. Airlines Scramble to Hire Workers to Prevent Mass Holiday Flight Cancellations

Airlines

American Airlines Blames Massive Cancellations on Labor and Bad Weather

Airlines like American and Southwest desperately need more workers to avoid a cancellation catastrophe during the upcoming busy holiday travel season.

Maria Ponnezhath, Reuters | 2 years ago

American Airlines Blames Massive Cancellations on Labor and Bad Weather

Hotels

Airbnb Accidentally Deleted Some Host Accounts, Leading to Cancellations

This system malfunction will hardly be a footnote in Airbnb's history, but the timing sucked for the IPO hopeful.

Dennis Schaal, Skift | 3 years ago

Airbnb Accidentally Deleted Some Host Accounts, Leading to Cancellations

Hotels

Airbnb CEO Tells Hosts Success Against Hotel Competitors Hinges on Adopting Cleaning Protocols

It's a good idea that Brian Chesky is now doing weekly videos with hosts. It would be more effective — but admittedly riskier — if he took live questions. It will be a long process to rebuild trust from hosts because so many feel burned by the company's coronavirus refund policy.

Dennis Schaal, Skift | 4 years ago

Airbnb CEO Tells Hosts Success Against Hotel Competitors Hinges on Adopting Cleaning Protocols

Coronavirus

Understanding the Impact to the Virus-Hit Hotel Industry: New Skift Research

There is no doubt that these are some of the toughest times for the hotel industry. Hit hard by the Covid-19 pandemic, the industry is on its knees. Recovery will come, but when, and in what shape, is wholly uncertain. Understanding the current situation, and what a recovery might look like, will help the industry to prepare for when that day comes.

Wouter Geerts, Skift Research | 4 years ago

Understanding the Impact to the Virus-Hit Hotel Industry: New Skift Research

Coronavirus

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Airbnb initially made a pro-guest decision on refunds, but it now realizes its policy and its outreach to hosts was clumsy and unsatisfactory. Hosts still won't be pleased, but the optics and financials aren't as bad as before.

Dennis Schaal, Skift | 4 years ago

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Coronavirus

Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies

It's a decisive moment for short-term rental companies. When it comes to coronavirus-addled short-term rental cancellation and refund policies, Airbnb sided with guests while Vrbo shrugged its shoulders to soothe property managers and owners. Who has the longer memory?

Dennis Schaal, Skift | 4 years ago

Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies