Deanna Ting, Skift
Hyatt is the latest hotel company to jump onto the new cancellation policy bandwagon, but with a twist: If you're a loyalty program member, chances are higher you'll have more wiggle room.
1 year ago
Associated Press
Heads had to roll over this flight-scheduling debacle at Ryanair. If Hickey retains his ties to the airline in an "advisory role," it might be prudent not to take his advice.
1 year ago
Deanna Ting, Skift
We all understand why hotels are collecting more fees but the types of fees and surcharges they're collecting seem to be changing in interesting ways. More stringent cancellation fees are a trend while totals for Internet-access fees declined.
1 year ago
Deanna Ting, Skift
In some ways, perhaps … but one big difference between hotels and airlines is that hotels want their consumers to actually like (maybe even love) them. While with airlines, that might be a different story as some recent events would demonstrate (we're looking at you, United).
1 year ago
Grant Martin, Skift
Travelers won't be happy about Marriott's new cancellation policy but investors and operators will.
2 years ago
Michael Sasso, Bloomberg
It's been a busy week for airline CEO apologies, with Delta CEO Ed Bastian issuing a mea culpa for all of the flight cancellations last week. The airline, meanwhile, is trying to raise domestic fares in the second quarter although its unit revenue did not rise as much as expected.
2 years ago