Articles tagged “cancellations”

Tour Operators

Omicron Spoils Holidays for Europe’s Christmas Market Tour Operators

Although many tour operators are hopeful they'll stage Christmas market tours next year, they'll rue missing out on an enormous amounts of revenue generated by the popular excursions for a long time — especially as many haven't fully recovered from the pandemic.

Rashaad Jorden | 1 month ago
Omicron Spoils Holidays for Europe’s Christmas Market Tour Operators

Airlines

U.S. Airlines Scramble to Hire Workers to Prevent Mass Holiday Flight Cancellations

Major carriers need to hire more employees immediately ahead of the holiday season because the U.S. aviation industry can only make a complete recovery when airlines have enough staff to fly those vaccinated people ready to travel.

Rajesh Kumar Singh, Reuters | 3 months ago
U.S. Airlines Scramble to Hire Workers to Prevent Mass Holiday Flight Cancellations

Airlines

American Airlines Blames Massive Cancellations on Labor and Bad Weather

Airlines like American and Southwest desperately need more workers to avoid a cancellation catastrophe during the upcoming busy holiday travel season.

Maria Ponnezhath, Reuters | 3 months ago
American Airlines Blames Massive Cancellations on Labor and Bad Weather

Hotels

Airbnb Accidentally Deleted Some Host Accounts, Leading to Cancellations

This system malfunction will hardly be a footnote in Airbnb's history, but the timing sucked for the IPO hopeful.

Dennis Schaal, Skift | 1 year ago
Airbnb Accidentally Deleted Some Host Accounts, Leading to Cancellations

Hotels

Airbnb CEO Tells Hosts Success Against Hotel Competitors Hinges on Adopting Cleaning Protocols

It's a good idea that Brian Chesky is now doing weekly videos with hosts. It would be more effective — but admittedly riskier — if he took live questions. It will be a long process to rebuild trust from hosts because so many feel burned by the company's coronavirus refund policy.

Dennis Schaal, Skift | 2 years ago
Airbnb CEO Tells Hosts Success Against Hotel Competitors Hinges on Adopting Cleaning Protocols

Airlines

European Airlines Are Flouting Refund Rules

Some European airlines are seeking to rescind the refund rules retroactively because of the coronavirus-driving cash shortfall. Travelers need refunds for cancelled flights, and airlines are struggling to survive.

Miles Brignall, The Guardian | 2 years ago
European Airlines Are Flouting Refund Rules

Coronavirus

Understanding the Impact to the Virus-Hit Hotel Industry: New Skift Research

There is no doubt that these are some of the toughest times for the hotel industry. Hit hard by the Covid-19 pandemic, the industry is on its knees. Recovery will come, but when, and in what shape, is wholly uncertain. Understanding the current situation, and what a recovery might look like, will help the industry to prepare for when that day comes.

Wouter Geerts, Skift Research | 2 years ago
Understanding the Impact to the Virus-Hit Hotel Industry: New Skift Research

Coronavirus

Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Airbnb initially made a pro-guest decision on refunds, but it now realizes its policy and its outreach to hosts was clumsy and unsatisfactory. Hosts still won't be pleased, but the optics and financials aren't as bad as before.

Dennis Schaal, Skift | 2 years ago
Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package

Coronavirus

Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies

It's a decisive moment for short-term rental companies. When it comes to coronavirus-addled short-term rental cancellation and refund policies, Airbnb sided with guests while Vrbo shrugged its shoulders to soothe property managers and owners. Who has the longer memory?

Dennis Schaal, Skift | 2 years ago
Short-Term Rental Firms Face Backlash Over Sharply Different Coronavirus Cancellation Policies

Coronavirus

U.S. Travelers Rush to Cancel Domestic Travel Plans: New Skift Research Poll

This was the week that broke the camel’s back. Skift Research believes that effectively all short-term bookings in the U.S. have been canceled at this point. Three weeks ago that would’ve been a shocking statement; today not so much.

Seth Borko, Skift Research | 2 years ago
U.S. Travelers Rush to Cancel Domestic Travel Plans: New Skift Research Poll