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AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift’s own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events. 

Online Travel

Trip.com Signs Multiyear Deal with Amazon Web Services For AI Tools

This is one of the more significant announcements AWS made during a big news-making conference this week in Las Vegas.

Trip.com Signs Multiyear Deal with Amazon Web Services For AI Tools

Travel Technology

Amazon’s New AI Tools for Travel: How Delta, IHG, and Others Are Using AWS

It is becoming more clear that streamlined customer service is one of the biggest immediate opportunities for generative AI in the travel industry.

Amazon’s New AI Tools for Travel: How Delta, IHG, and Others Are Using AWS
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Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Tourism

Visa Waiver Sparks Travel Interest for Thailand: India Report

Interest in Thailand has spiked, following a wider Southeast Asia visa-waiver trend, easing restrictions for Indian travelers.

Visa Waiver Sparks Travel Interest for Thailand: India Report

Travel Technology

RateGain Raises $72 Million for Investments and Acquisitions

What's a tech stack these days if it isn't AI-powered? RateGain plans to use the raise to build its own through investments and acquisitions.

RateGain Raises $72 Million for Investments and Acquisitions

Online Travel

Will Airbnb’s Brian Chesky Get an OpenAI Board Seat?

Will Sam Altman return to OpenAI? Will he bring Airbnb CEO Brian Chesky along with him as an OpenAI director? The competition will be intense for any board openings.

Will Airbnb’s Brian Chesky Get an OpenAI Board Seat?
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Online Travel

Harnessing the Power of AI in Travel Marketing

Travelers have increasingly high expectations for personalized offers, seamless booking, and frictionless planning across the travel journey. Artificial intelligence (AI) provides travel brands with solutions to address those expectations with new tools that can improve the travel shopping experience and drive targeted customer acquisition.

Harnessing the Power of AI in Travel Marketing

News Blog

RedAwning Upgrades Guest Communication For Superhosts

California-based RedAwning has introduced updates to its communication features for Airbnb superhosts.  The new communications hub communication features include: Centralized communications management , where hosts can send messages from their email, mobile phone, or via the RedAwning Portal or the mobile app, to guests which will then appear on their booking platform or email or…

Travel Technology

Mondee Acquires AI Company Founded by Former Apple Developer

This is the second notable acquisition of an AI company in the travel industry this week. It follows Airbnb's purchase of GamePlanner.AI.

Mondee Acquires AI Company Founded by Former Apple Developer

News Blog

Airbnb’s AI Acquisition Paid Partially in Stock Valued Above $100 Million

Airbnb made public filings on Tuesday showing that its acquisition of AI company GamePlanner.AI was paid partially with stock valued at about $104.5 million.  The filings said that the company is offering 877,062 shares and the two largest recipients were listed as Adam Cheyer (337,652 shares) and Siamak Hodjat (245,565).  Cheyer and Hodjat are the…

Short-Term Rentals

Airbnb to Accelerate Artificial Intelligence Efforts With New Acquisition

Today's podcast discusses Airbnb's AI investment, Riyadh Air's ambitions, and Turkey's tourism cooling.

Airbnb to Accelerate Artificial Intelligence Efforts With New Acquisition