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AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift’s own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events.

The report estimates that the hotel industry in India consists of about 212,000 rooms. (In Image: Taj Mahal Palace, Mumbai)
Hotels

Factors Driving Growth in India’s Hotel Industry – India Report

The Indian hotel industry is expected to grow over the next three years for several reasons: limited room supply, growing demand, better infrastructure. The demand-supply gap is a positive aspect, but could also cause issues if not carefully dealt with.
Bulbul Dhawan | 4 months ago
a sign saying american express global business travel at the global business travel association conference in atlanta in july 2024
Business Travel

Amex GBT Blends AI With Agents to Win Business Travel Share

The travel-management giant is using AI to read and respond to trip requests via emails. The goal is to free up human agents for more critical tasks, like perhaps explaining to executives why they can't expense that "team-building" trip to Vegas.
Sean O'Neill | 4 months ago
venture capital feature
Venture Capital

The New World of Travel Startup Funding

Skift has covered hundreds of travel startup funding rounds over the past few years, and we’ve spoken with numerous founders and investors about the state of venture capital. They all tell a similar story: There’s money to be had, but the bar is much higher now.
Justin Dawes | 4 months ago
Alaska Airlines
Airlines

Ask Skift: How Are Airlines Using AI?

It’s still early days, but most of the experiments with AI are focused on improving customer service and increasing the efficiency of flight operations.
Rashaad Jorden | 4 months ago