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AI in Travel

Artificial intelligence (AI) is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users discover, plan, and book travel.

Skift's own Ask Skift AI deep search tool gives readers extensive insight into the business of travel by training artificial intelligence on the complete archives of Skift, Skift Research, Airline Weekly, Skift Meetings, Daily Lodging Report, and Skift Live events.

iberia ibot chatbot powered by mindsay source iberia
Online Travel

Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.
Sean O'Neill | 6 years ago
Online Travel

How to Win at Travel Marketing in the Age of Google and Expedia

It’s tough for travel brands to compete against the Googles, Bookings, and Expedias of the industry. Integrating deep learning technology into existing marketing solutions can allow brands to make the most of their first-party data to better understand the patterns of their customers and make smarter, action-oriented decisions.
Tinyclues + Skift | 6 years ago
Sponsored
Meetings

New Skift Report: The Future of Event Technology — A Mix of Realities

We remember when the advent of video conferencing prompted concerns about an event industry apocalypse. Instead, the business continues to grow while incorporating technology’s best functionalities. Read on to learn how meetings and events are leveraging technology.
The Venetian Resort Las Vegas + Skift | 6 years ago
Sponsored
Hotels

How Artificial Intelligence Will Make Hotel Distribution Smarter

Today’s hotel distribution landscape is a complex one –– but artificial intelligence is expected to help solve the issues plaguing the current system. While the technology is still maturing, it’s not as far off as some might think.
DerbySoft + Skift | 7 years ago
Sponsored