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Articles tagged “artificial intelligence”

Business Travel

Amex GBT Pushes Ahead Into Automated Bookings With a Chatbot Acquisition

This deal makes sense. With fewer consultants on the horizon, use some tried-and-tested artificial intelligence to take the strain and help employees book their own tickets.

Amex GBT Pushes Ahead Into Automated Bookings With a Chatbot Acquisition

Airlines

How India’s SpiceJet Is Using Tech to Innovate During the Pandemic

SpiceJet has championed reforms of airport processes that have already changed how all air travelers in India fly on all airlines. In a move reported here first, the budget carrier will begin to sell some of the tech it has developed to other airlines.

How India’s SpiceJet Is Using Tech to Innovate During the Pandemic

Online Travel

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Forget animatronic robots. But software that replaces repetitive tasks that white-collar workers do in back-offices, tracking devices that can alert when hand sanitizers are empty, and mobility scooters that drive themselves are some of the examples of automation that may be worthwhile.

Travel Industry to Switch On More Automated Processes to Cope With Reduced Staffing

Online Travel

Separating Hype From Emerging Tech’s Real Shortcomings Post-Crisis: New Skift Research

Not all tech is worth the hype. But then again, the current crisis will likely accelerate the adoption of some worthwhile emerging technologies. It’s important to know how this will impact the travel industry. We’ve set out the most important technologies to help you burst that hype bubble.

Separating Hype From Emerging Tech’s Real Shortcomings Post-Crisis: New Skift Research

Online Travel

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing

Artificial intelligence was a hot topic at this year’s Skift Global Forum in New York. In this video recap from the event, we learn about the true power of AI in the travel industry, which will pail machine-powered automation with smart insights to create more meaningful relationships with customers.

Skift Global Forum Video: Beyond Automation – Understanding AI’s True Power in Travel Marketing

Hotels

Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals

Oyo is more than just a budget hotel operator these days. Investments into its vacation home rental business are proof of that.

Oyo Turns to Danamica for Artificial Intelligence Firepower for Vacation Rentals

Rail

Grab Will Pump in Another $150 Million Into Artificial Intelligence

A further investment into artificial intelligence and localized languages — underserved in Southeast Asia — will give Grab a huge edge over its archrival. So watch out, Gojek.

Grab Will Pump in Another $150 Million Into Artificial Intelligence

Online Travel

Why SoftBank’s Second $108 Billion Vision Fund Matters to Travel

With a second Vision Fund, Japan has emerged as the dominant driver of key technologies, many of which apply to travel and tourism. While the first staked ridehailing and the future of work technologies, the second is said to eye opportunities in artificial intelligence and autonomous driving.

Why SoftBank’s Second $108 Billion Vision Fund Matters to Travel

Online Travel

6 Big Travel Takeaways From Skift Tech Forum

The travel industry is obsessed with Big Data and artificial intelligence. The genie is out of the bottle. But the best way to use it will trigger an intense debate and much soul-searching.

6 Big Travel Takeaways From Skift Tech Forum

Online Travel

Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Travelsify is using AI to help unlock unexpected insights about hotels and their brands hidden within customer review data.

Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI