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Artificial Intelligence in Travel

Artificial intelligence is the dominant topic of the future in travel, and we’re keeping a close eye on it at Skift.

Breakthrough generative AI technology was released publicly by OpenAI last November, and a number of big-name travel companies have already responded. Expedia, Kayak, and more — including multiple startups — have started releasing experimental technologies that could lead to transformations in the way users plan and book travel.

We want to make sure you know about it all, every step of the way. Read the archives below, and subscribe to the Skift AI Travel Weekly Newsletter.

Announcements

Introducing Ask Skift, the AI Chatbot to Answer All Your Travel Industry Queries*

We are using AI to build the next, deeper phase of our relationship with you – indeed the next phase of Skift 11 years in – to graduate you from a Skift reader to a Skift user.

Introducing Ask Skift, the AI Chatbot to Answer All Your Travel Industry Queries*

Tourism

Saudi’s Almosafer Trials AI-Powered Chatbot and Voice Search

If ChatGPT drives gains for Saudi's largest travel player, companies worldwide will take note. Plus, this week's news from Red Sea Global, Oyo, Musafir, and other regional companies.

Saudi’s Almosafer Trials AI-Powered Chatbot and Voice Search
smart_toy

Skift AI Travel Newsletter

AI coverage across travel sectors that’s focused on separating trendy moves from good ideas – in your inbox every Friday.

Free Read

Airlines

Skift Webinar: How AI Can Improve the Airline Customer Experience

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

Skift Webinar: How AI Can Improve the Airline Customer Experience

Tourism

India Daily: MakeMyTrip Taps AI to Improve Voice Search for Travel

Voice-based chat was hyped years ago but faded fast. The latest gains in artificial intelligence could make voice-powered search useful at last. Marketers, take note.

India Daily: MakeMyTrip Taps AI to Improve Voice Search for Travel

Skift Meetings

How Event Tech is Embracing AI

The hottest buzzword in event tech is AI. Most event tech companies are now actively using AI and are keen to showcase its benefits.

How Event Tech is Embracing AI

News Blog

What Will Airbnb Launch Beyond Its Travel Core?

Airbnb CEO Brian Chesky was very open with me in the interview I did with him earlier this week, where he tantalizingly hinted at how Airbnb will change in the next year, much of it predicated on AI. In it, here are the few long range things he talked about: "We’re going to launch a…

Online Travel

Google Partners with eDreams Odigeo on Generative AI in Travel

We've heard from travel companies partnering with OpenAI to implement generative AI. Now here's one partnering with Google.

Google Partners with eDreams Odigeo on Generative AI in Travel

Online Travel

Expedia Looks to Loyalty Rollout and Vrbo Tech Migration as Next Hills to Climb

Vrbo is one of Expedia Group's core three brands, but the jury is out on whether the vacation rental unit will now recede more into the background as cities recover.

Expedia Looks to Loyalty Rollout and Vrbo Tech Migration as Next Hills to Climb

Online Travel

Booking Holdings Sees Next-Gen AI as Advancing the Connected Trip

Any changes the next wave of artificial intelligence might bring will not be instantaneous. Booking Holdings has time to act to sustain its current position in online travel.

Booking Holdings Sees Next-Gen AI as Advancing the Connected Trip

Online Travel

Tripadvisor CEO’s New Strategy Comes Into Focus

In football or soccer — pick your sport/analogy — sometimes it takes a new coach to get momentum. Under its new CEO, Tripadvisor is making significant changes to its core products.

Tripadvisor CEO’s New Strategy Comes Into Focus