An in-depth look at how companies in the travel and hospitality industries can leverage mobile applications to better serve their customers and grow their businesses
Google remains light years ahead of the competition when it comes to mapping.
From technology that lets guests unlock their rooms to boarding passes displayed on your wrist, wearables are becoming an important part of the traveler’s journey.
The future of hotel marketing revolves around the creation of content, event and social media ecosystems designed and managed to better engage the next-generation consumer throughout the research phase and travel journey.
Anything that gets tourists to beaches faster should be good. We expect Mojito or Caipirinha finder apps will soon follow.
Flight-tracking apps are being downloaded by family members and friends who are concerned about the welfare of loved ones and want to track the progress of their flights in real time.
Uber and Lyft have the advantage that they are travel apps that, like Google Maps, many people use every day. More travel apps should find a way to be relevant more often.
Smart of JAL to use the technology to better position staff and communicate. As wearable tech goes, watches are less creepy than face computers like Google Glass.
Anything that makes BYO easier, as well as build loyalty among existing customers will pay off in the long run.